Facilities Manager

Description

About Us

At Dewey's Pizza, we create Next Level experiences every day by bringing together quality food, supportive teams, and genuine hospitality. Behind every great guest experience is a safe, well-maintained environment, and our Facilities Manager plays a critical role in supporting our restaurants, teams, and guests across five states.

Our Purpose & Values

We nourish our community. We create exceptional experiences every day. We are next level.

At Dewey's Pizza, we put people first. We believe strong teams, accountability, and a positive environment are what create the best guest experiences. We are committed to helping our team grow, learn, and succeed.

Want to learn more about our Purpose and Values? Visit the Dewey's Pizza careers page.

Why You'll Love This Role

• Opportunity to support 28 restaurant locations across five states
• Be the first call when something breaks and play a key role in keeping our restaurants and properties operating safely and efficiently
• Balance hands-on work with administrative, project, and strategic responsibilities
• Build preventative maintenance systems and processes that support long-term success
• Partner directly with company leadership, restaurant operations, Finance, vendors, contractors, and tenants
• Work across a variety of projects, from facility repairs and inspections to capital projects, property management, and budgeting
• Hybrid role with a mix of office, field, and restaurant-based work
• Competitive salary, discretionary bonus opportunity, vehicle allowance, and comprehensive benefits
• A people-first culture built on communication, accountability, and continuous improvement

Benefits & Perks

• Medical, dental, and vision coverage
• FSA and HSA options
• 401(k) with 50% company match up to $3,000
• Tuition and student loan reimbursement up to $3,000 annually
• Paid time off that increases with tenure
• Discretionary bonus opportunity tied to individual performance and overall company sales
• Vehicle allowance
• Company-funded Employee Assistance Program with access to therapy, financial advising, and additional support services
• Employee discounts at any Dewey's location

What You'll Do

• Oversee day-to-day facility maintenance, repairs, safety, and overall functionality across approximately 30 restaurant locations and related properties
• Serve as the first point of contact for facility issues, diagnosing and completing hands-on repairs when practical and coordinating the appropriate vendor when needed
• Perform hands-on diagnosis and repair of HVAC, lighting, electrical panels, basic plumbing, and general building issues at nearby locations and company-owned properties
• Develop and manage preventative maintenance programs for HVAC, refrigeration, kitchen equipment, parking lots, and building systems
• Build and manage a quarterly preventative maintenance calendar and prioritization system for on-demand requests
• Own the facilities work order and ticketing process and establish clear response standards for emergency, operational, and aesthetic requests
• Respond to emergency maintenance issues and coordinate timely repairs
• Conduct regular property inspections and complete a written facilities assessment of every location at least annually
• Ensure locations meet safety and brand standards
• Coordinate grounds services, including mowing, gardening, and snow removal
• Source and manage relationships with contractors, service providers, and maintenance vendors
• Build and maintain a regional vendor database for key trades, including HVAC, electrical, plumbing, refrigeration, and general repair
• Coordinate bids, proposals, and RFPs for repairs, maintenance, and capital projects
• Manage facility improvement projects, remodels, equipment replacements, and capital initiatives
• Coordinate project timelines, budgets, permits, inspections, and contractor schedules
• Assist with new store openings, remodels, and closures as needed
• Build and maintain an asset inventory across all locations and track major assets such as HVAC units, roofs, hoods, and garage doors
• Use asset information, work order history, warranties, and prior spending to proactively plan repairs and replacements
• Develop and manage the annual facilities and maintenance budget, monitor spending, identify cost savings, and review and approve facilities invoices
• Manage company-owned properties and support tenant-related maintenance and operational needs
• Prepare company-owned spaces to be renter-ready, show available spaces, and maintain rental listings as needed
• Coordinate communication with tenants regarding repairs, property access, and operational issues
• Support lease-related responsibilities, including landlord/tenant obligations, CAM reconciliations, property budgeting, and documentation
• Coordinate safety inspections and corrective actions
• Partner closely with Operations, Finance, Restaurant Management, and company leadership
• Provide guidance to restaurant managers on maintenance procedures and issue reporting
• Communicate facility conditions, projects, and expenditures to leadership and know what needs to be escalated, to whom, and when

What Makes You a Great Fit

• You're highly organized and able to manage multiple priorities across multiple locations
• You take ownership, follow through on commitments, and solve problems proactively
• You're comfortable being the first call when something breaks and can determine whether to repair it yourself or coordinate the right vendor
• You communicate effectively with restaurant teams, vendors, contractors, tenants, and leadership
• You approach challenges with urgency and a solutions-focused mindset
• You enjoy building systems, creating structure, and improving processes
• You're comfortable balancing hands-on work with administrative, strategic, and project-based responsibilities
• You can work independently while knowing when to escalate an issue
• You have strong scheduling, planning, follow-up, and organizational skills

What You Bring

• Trade certification or technical training in HVAC or a related trade, or an associate's degree in Facilities Management, Construction Management, Business, or a related field
• Equivalent hands-on experience may be considered in place of a degree
• At least 2 years of facilities or property management experience in a retail or hospitality environment
• At least 1 year of experience in a multi-unit restaurant, retail, or hospitality environment
• Hands-on HVAC experience preferred
• Experience managing both leased and company-owned commercial properties
• Knowledge of restaurant equipment, building systems, and preventative maintenance practices
• Ability to diagnose and service commercial equipment, change lights and panels, work with 120, 220, and 480 volt systems, swap out equipment, and speak knowledgeably about restaurant hoods
• Experience managing vendors and contractors, including building vendor relationships and coordinating bids or RFPs
• Ability to manage multiple projects and priorities across various locations
• Proficiency with Microsoft Office and facilities/work order management systems such as Asana or comparable platforms
• Familiarity with state and local regulatory requirements related to facilities operations
• Valid driver's license and ability to travel regularly between multi-state locations
• Must reside in the Cincinnati area or be willing to relocate

Preferred Experience:

• Multi-unit restaurant or retail facilities management
• Tenant/property management
• Construction or remodel project oversight
• Asset tagging and tracking programs
• Creating, presenting, and defending a capital budget

Location & Schedule

• Based in Cincinnati, Ohio
• Hybrid role with a combination of office, field, and restaurant-based work
• Full-time position with standard business hours
• Minimal on-call expectation for facility emergencies
• Regular travel between Dewey's restaurant and property locations across multiple states

Physical Requirements

• Ability to visit construction sites, rooftops, kitchens, and mechanical areas
• Ability to perform basic hands-on repair work, including use of hand and power tools, ladders, and rooftop access
• Ability to lift up to 50 pounds occasionally
• Frequent travel between restaurant locations

Compensation

$85,000–$100,000 annually, based on experience

Sound like a fit? Apply today!