- Location
- Tainan, TW
- Workplace
- Onsite
- Type
- Full-time
- Department
- Customer Service
- Closing date
- Today
- Source
- iCIMS
Description
Overview
As a Field Application Specialist (FAS) in Clinical Diagnostics, you will support sales growth by ensuring seamless product integration and customer satisfaction. Key duties include conducting product demonstrations, resolving technical application issues, and guiding clinicians or lab staff on reagent report interpretations.
How You’ll Make an Impact:
- Deliver professional on-site training to hospital and laboratory operators, ensuring high proficiency and compliance with standard protocols.
- Lead and execute new instrument and assay implementations, driving projects efficiently from setup through to Test of Record (TOR).
- Investigate and troubleshoot complex on-site assay issues, utilizing clinical/laboratory knowledge to provide timely solutions and ongoing technical coaching.
- Collaborate with the commercial team to provide expert pre- and post-sales technical support, including product demonstrations and technical consultations.
What You Bring:
- Education: Bachelor’s degree or above in Medical Technology.
- Certification: Valid Medical Technologist license is highly preferred. Experience: 3 to 5 years of hands-on experience in hospital laboratories, clinical labs, or the IVD (In Vitro Diagnostics) industry.
- Technical Skills:Strong familiarity with laboratory workflows, quality control (QC) procedures, and troubleshooting of automated analyzers and assays. Knowledge of instrument verification or validation processes is a plus.
- Soft Skills: Excellent communication, problem-solving, and presentation skills, with a strong comfort level in conducting training and facing clients.
- Travel Requirement: Willingness to travel on-site to client locations (hospitals and labs) as required.
Who We Are: For 70 years, Bio-Rad has focused on advancing the discovery process and transforming the fields of science and healthcare. As one of the top five life science companies, we are a global leader in developing, manufacturing, and marketing a broad range of high-quality research and clinical diagnostic products. We help people everywhere live longer, healthier lives. Recently voted a Best Place to Work, Bio-Rad offers a unique employee experience with collaborative teams that span the globe. Here, you are supported by leadership to build your career and are empowered to drive change that makes an impact you can see.
Benefits: Bio-Rad's biggest asset is its people, and the reason why our Total Rewards deliver programs that provide value, quality, and inclusivity while satisfying the diverse needs of our evolving workforce. Our robust offerings serve to enrich the overall health, wealth, and wellbeing of our employees and their families through the various stages of an employee’s work and life cycle.
We’re proud to offer up to 30 days annual leave medical and accidental insurance. Fixed 13th month payment and variable pay are offered.
EEO Statement: Bio-Rad is an Equal Employment Opportunity/Affirmative Action employer, and we welcome candidates of all backgrounds. Veterans, people with disabilities, and people of all races, ethnicities, genders, ages, and orientations are encouraged to apply.
Agency Non-Solicitation: Bio-Rad does not accept agency resumes, unless the agency has been authorized by a Bio-Rad Recruiting Representative. Please do not submit resumes unless authorized to do so. Bio-Rad will not pay for any fees related to unsolicited resumes. #L1-SL1