Student Assistant - Front Desk/Mailroom

Job Title

Student Assistant - Front Desk/Mailroom

Department

University Advancement Operations JM

Worker Type

Student (Fixed Term)

Pay Information

For hourly student pay rates, please visit the Student Job Classification page on the Office of Human Resources website. For salaried student positions, contact the department for pay information.

Duration of Appointment

summer 2026, fall 2026, and spring 2027
Possibly continuing the same schedule for 27-28

Maximum Scheduled Weekly Hours

1

Job Description Summary

University Advancement is seeking a versatile Student Assistant to support both front-desk operations and divisional mailroom logistics. This dual role is responsible for providing a professional first impression by greeting guests and managing inquiries, while also handling the technical and physical aspects of advancement operations. Key duties include managing incoming and outgoing mail, performing campus mail runs, accurately entering or updating constituent information—such as addresses and phone numbers—for the Gifts and Records team, and coordinating office activities

Job Description

Essential Duties

• Work assignments are completed under close supervision.
• Procedures are well established.
• Employees typically follow well-defined policies and procedures.

Minimum Qualifications

Minimal training or prior knowledge of work is required.

Additional Position Information (if applicable)

Essential Duties

• Work assignments are completed under close supervision.

• Procedures are well established.

• Employees typically follow well-defined policies and procedures.

Minimum Qualifications
Minimal training or prior knowledge of work is required.
Valid driver’s license is required.

Additional Job Description -

Front Desk & Office Support

• Office Hospitality: Serve as the first point of contact for University Advancement; greet and welcome donors, alumni, and guests with a professional and helpful demeanor.

• Operational Assistance: Provide support for various office activities to ensure the smooth daily operation of the division.

Mailroom & Logistics

• Distribution: Receive, sort, and deliver all incoming mail and packages to the appropriate units within the division.

• Mail Preparation: Assist in the assembly and preparation of outgoing divisional mailings, ensuring accuracy and timeliness.

• Campus Deliveries: Perform regular mail runs across campus to ensure the timely flow of documents between departments (valid driver’s license required).

Data Management & Research

• Information Integrity: Enter and update constituent data (e.g., changes of address, phone numbers, and email) within the Advancement database for the Gifts and Records team.

• Specialized Project Support: Assist University Advancement staff with complex projects that may include building spreadsheets, managing data sets, and performing research on alumni, friends, or corporations using LinkedIn and other digital resources.

• Research & Accuracy: Review source documents and online platforms to ensure all information is updated accurately, maintaining high standards for data quality and privacy.

Other Duties 

• Perform additional duties as assigned to support the goals of the University Advancement team.

Qualifications & Skills:

• Strong communication and organizational skills, with the ability to manage multiple tasks effectively

• Demonstrated commitment to maintaining confidentiality and handling sensitive information with discretion

• Proficiency in Microsoft Office applications, including Word and Excel

• Ability to take initiative, assume responsibility, and work independently on assigned projects 

Required Application Documents

To be considered for this position please upload a resume and cover letter.

Posting Contact Information

Mindy Kennedy
[email protected]

Additional Information

A criminal background check may be required. All campuses are smoke- and tobacco-free campuses.

This organization participates in E-Verify.

Reasonable Accommodations
Requests for reasonable accommodations for disabilities related to employment should be directed to [email protected] or 513-529-3560. Questions and follow-ups regarding requests should also be directed here.

Miami University Values Statement
Miami University is a scholarly community whose members believe that a liberal education is grounded in qualities of character as well as of intellect. We respect the dignity of other persons, the rights and property of others, and the right of others to hold and express disparate beliefs. We believe in honesty, integrity, and the importance of moral conduct. We defend the freedom of inquiry that is the heart of learning and combine that freedom with the exercise of judgment and the acceptance of personal responsibility.

For more information on Miami University’s mission and core values, please visit the Mission and Core Values webpage.

Equal Opportunity/Affirmative Action Statement
Miami University, an Equal Opportunity/Affirmative Action employer, encourages applications from protected veterans and individuals with disabilities. Miami University prohibits harassment, discrimination and retaliation on the basis of age (40 years or older), color, disability, gender identity or expression, genetic information, military status, national origin (ancestry), pregnancy, race, religion, sex/gender, status as a parent or foster parent, sexual orientation, or protected veteran status in its application and admission processes, educational programs and activities, facilities, programs or employment practices. Requests for reasonable accommodations for disabilities related to employment should be directed to [email protected] or 513-529-3560.

Clery Act
As part of the University’s commitment to maintaining a healthy and safe living, learning, and working environment, we encourage you to read Miami University’s Annual Security & Fire Safety Report at: http://www.MiamiOH.edu/campus-safety/annual-report/index.html, which contains information about campus safety, crime statistics, and our drug and alcohol abuse and prevention program designed to prevent the unlawful possession, use, and distribution of drugs and alcohol on campus and at university events and activities. This report also contains information on programs and policies designed to prevent and address sexual violence, domestic violence, dating violence, and stalking. Each year, email notification of this website is made to all faculty, staff, and enrolled students. Written notification is also provided to prospective students and employees. Hard copies of the Annual Security & Fire Safety Report may be obtained from the Miami University Police Department at 513-529-2223.

Labor Law Posters for Applicants

Please visit our Labor Law Posters webpage to access all relevant and applicable labor law information.