Senior Claims Adjuster – Bodily Injury/Casualty

Type: Hybrid | Ontario

About Our Client

Our client is one of Canada's leading property and casualty insurance organizations, recognized for delivering innovative insurance solutions and exceptional customer experiences. With a strong national presence and a reputation for financial strength, they are committed to helping individuals, families, and businesses recover confidently when the unexpected happens.

Driven by a culture of collaboration, accountability, and continuous improvement, the organization invests heavily in its people through professional development, mentorship, and career progression opportunities. Employees are empowered to challenge the status quo, embrace innovation, and make meaningful contributions within a highly engaged and supportive environment.

This is an outstanding opportunity for an experienced Bodily Injury/Casualty Claims professional looking to manage complex litigation files while mentoring others, influencing claims strategy, and joining a high-performing team that values expertise, leadership, and continuous learning.

Key Responsibilities

As the Senior Claims Adjuster – Bodily Injury/Casualty, you will play a critical role in managing complex third-party Bodily Injury, Casualty, and Commercial General Liability claims while delivering fair, timely, and customer-focused claim resolutions. Your responsibilities will include:

Claims Investigation & Resolution

• Manage a portfolio of complex Bodily Injury, Casualty, Automobile, Homeowners, and Commercial General Liability claims from investigation through settlement.
• Analyze policy coverage, investigate liability and damages, evaluate exposure, and negotiate equitable settlements with claimants and legal counsel.

Litigation Management

• Direct and instruct defence counsel throughout the litigation process.
• Represent the organization during mediations, pre-trials, settlement conferences, and other dispute resolution proceedings while developing effective litigation strategies.

Stakeholder Collaboration

• Build strong working relationships with underwriting, legal counsel, brokers, vendors, and senior leadership to ensure effective claim outcomes.
• Maintain detailed and accurate claim documentation while providing timely updates and recommendations to key stakeholders.

Leadership & Mentorship

• Provide coaching, guidance, and mentorship to junior claims professionals, supporting their technical development and career growth.
• Foster a collaborative team environment by sharing knowledge, best practices, and technical expertise.

Continuous Improvement

• Contribute to initiatives that enhance claims processes, customer experience, and operational efficiency.
• Stay current on evolving legislation, industry trends, and best practices while continually expanding your technical expertise.

Qualifications

To succeed in this role, candidates should demonstrate the following:

Education & Experience

• University degree, college diploma, or Chartered Insurance Professional (CIP) designation.
• Minimum of 3 years' experience handling litigated Ontario Bodily Injury and Casualty claims.
• Demonstrated experience managing Commercial General Liability claims involving both Bodily Injury and Property Damage.
• Experience handling increasingly complex litigation files with strong negotiation and settlement expertise.

Technical Skills

• Strong understanding of Ontario Automobile Bodily Injury, Casualty, and Commercial General Liability claims.
• Experience directing defence counsel and participating in mediations and pre-trials.
• Advanced computer proficiency, including Microsoft Office.
• Bilingualism (English/French) is considered an asset.
• Multi-provincial adjusting licences and Atlantic licensing are considered assets.

Key Competencies

• Excellent analytical, investigative, and negotiation skills.
• Strong written and verbal communication with the ability to build credibility across diverse stakeholders.
• Calm, organized, and effective in a fast-paced, high-volume environment.
• Collaborative leadership style with a passion for coaching and mentoring others.
• Self-motivated with exceptional judgment, accountability, and attention to detail.
• Adaptable, solution-oriented, and committed to delivering outstanding customer experiences.

Why Join?

In addition to a rewarding career with one of Canada's leading insurers, employees enjoy a comprehensive total rewards package, including:

• Competitive salary plus annual performance bonus
• Hybrid work environment
• 20 vacation days plus 5 additional personal days annually
• Flexible health and wellness benefits starting on your first day
• Employer-funded pension and savings program with immediate vesting
• Company share ownership program with generous employer matching
• Ongoing learning, professional development, and advancement opportunities
• A collaborative, inclusive culture where mentorship and career growth are genuinely encouraged

Apply Today

Please submit your resume directly to Alana Tarchuk via email at [email protected] referencing Job ID: 86259

About Us

Executrade is one of Western Canada’s most comprehensive full-service recruitment firms, with over 50 years of expertise in connecting talented professionals with leading organizations.

We are proud to apply principles of diversity, equity, and inclusion in all our recruitment practices, ensuring equal opportunities for all candidates. Our commitment to these values enables us to match organizations with a diverse range of top talent, fostering workplace cultures that thrive on innovation, collaboration, and respect.

In accordance with Canadian immigration laws, priority will be given to Canadian citizens and permanent residents. Learn more: www.cic.gc.ca.