Senior Product Designer

We’re a leading business management solution with a core purpose: helping more businesses in Australia and New Zealand start, survive and succeed.

At MYOB, we believe what’s good for one business is good for all business—and for all of us. Whether you support them, work for them, or dream of building your own, when businesses run smoothly, everybody feels it. Owners, employees, customers, suppliers—even families. That’s why we’re here: to give every person in business the tools they need to focus on what really matters and do Big Things—whatever big looks like for them.

And for you? Joining MYOB means being part of that impact. It means using your skills to help businesses thrive, shaping the future of work, and growing alongside the people and communities we support. Because while we’re the business of software, we’re really in the business of people. And that makes MYOB Everyone’s Business.

About the role

We’re reimagining how MYOB’s services work when intelligence, automation, and human judgement come together. As a Senior Product Designer, AI Experiences, you’ll build AI-enabled workflows that help customers complete critical work with less effort. These workflows cover accounting, banking, and business operational tasks.

You’ll work end-to-end across discovery, experimentation, prototyping, and delivery, often in ambiguous problem spaces. Working closely with product managers, engineers, and data scientists, you’ll translate complex AI capabilities into experiences that feel intuitive, trustworthy, and genuinely useful.

This is a senior, hands-on role for a designer who brings strong design judgement to complex systems - balancing automation with transparency and control. You’ll help define how AI shows up in MYOB products, contribute to shared AI design patterns, and raise the bar for quality and responsibility in AI-led experiences across the design team.

The skills you'll need

• Demonstrated experience designing and shipping AI-powered, automated, or data-driven products.
• Strong interaction design and systems thinking skills, particularly for complex or non-linear workflows.
• Experience working end-to-end:from discovery and experimentation through to delivery and iteration.
• Confidence collaborating with product, engineering, and data science to navigate trade-offs and constraints.
• Understanding of responsible AI principles, including transparency, user trust, and appropriate automation.
• Strong communication and facilitation skills, able to influence decisions through clear design thinking.
• Proficiency with Figma and design systems; experience working in Agile product teams.
• Curiosity for AI, automation, and emerging technologies, and how they reshape product experience.
• Tertiary qualification in UX design, HCI, cognitive science, psychology, or equivalent professional experience.