- Salary
- $27+
- Location
- Mammoth Mountain, United States of America
- Department
- Customer Service
- Source
- Workday
Description
At Mammoth Mountain, you will live the dream!
Work and play in the majestic mountains with a free season pass that opens the doors to adventure at all Alterra Resorts. Your whole family can share this excitement with free skiing for dependents and a range of valuable discounts. It is more than a job; it is an opportunity to embrace the beauty of Mammoth Lakes, California.
Benefits and perks of your adventure here:
- Ski passes for dependents (spouse/child(ren)/domestic partners) includes free skiing at other Alterra Resorts
- Free skiing at all Alterra Resorts
- Ski/snowboarding lessons discounts
- Equipment Rental discount
- Friends and Family vouchers
- Retail & Food discount
- 401k with company match
*Offers of employment may be contingent upon successful completion of a background check
A little about this position:
- Supervises a small team of staff to support the day-to-day operations of the Ski & Ride School Main Lodge Kids facility and outdoor beginner teaching area. This includes overseeing lift ticket and lesson sales, a small rentals facility, and the operation of one "magic carpet" & surrounding beginner teaching area.
- Coordinates daily staffing.
- Helps create a positive guest experience by resolving issues, providing information, and ensuring operational standards are maintained.
- Acts as a key point of communication between guests, instructors, supervisors and other resort departments
- Responsible for coaching, measurement and recognition of employee performance – including seasonal performance reviews.
- Champions Mammoth's commitment to guest service, teamwork, safety, and creating memorable mountain experiences.
Requirements:
- Ability to positively influence and support others.
- High level of emotional intelligence.
- Superior communication skills.
- Strong attention to detail.
- Demonstrated ability to provide great guest service.
- Strong understanding of Ski & Ride School operations preferred.
- Previous supervisory experience preferred.
Pay starts at $27 per hour.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations.
Mammoth Mountain is an equal opportunity employer.