Communications Advisor

Purpose 

The Global Communication Specialist supports the delivery of ALS' global communication strategy by developing and delivering high-quality internal and external communication that strengthens the ALS brand, protects its reputation and supports business priorities. 

Based in Europe, the role extends the capability of the Global Communication team across time zones, strengthening connections across the business and supporting the consistent delivery of global communication. 

Working closely with the Group Communication Director and Senior Global Communication Specialist, the role works with stakeholders across the business to support communication strategies, develop engaging content and deliver communication plans that align with ALS' strategic objectives. 

The role works with a high degree of autonomy in day-to-day delivery while operating within established communication strategies, governance frameworks and agreed priorities. 

As a member of the Global Communication team, the role contributes to a consistent, coordinated approach across regions, ensuring communication activities are aligned, audience focused and delivered to a high standard. 

Key responsibilities 

Strategic communication 

• Support the development and delivery of communication strategies for global business initiatives 

• Support the translation of business priorities into communication plans and delivery activities 

• Provide communication advice to stakeholders within established communication frameworks 

• Identify communication risks and escalate matters where appropriate 

• Monitor communication outcomes and identify opportunities for improvements 

• Apply ALS' communications policies, governance and brand standards across all communication activities. 

Internal communication 

• Manage assigned global communication programs and initiatives, taking responsibility for planning, delivery and stakeholder coordination. 

• Develop employee communication, leadership messages, presentations, intranet content and communication toolkits 

• Support global communication programs, including organisational change, employee engagement initiatives, leadership communication and business updates 

• Ensure messaging is consistent across regions and aligned with ALS' strategic priorities. 

External communication 

• Develop media materials, corporate messaging, website content, social media copy and client communication 

• Support reputation management and corporate affairs activities 

• Assist with issues and crisis communication as required. 

Content development 

• Produce clear, engaging and accurate communication for a wide range of audiences 

• Translate technical or complex information into accessible language 

• Maintain a consistently high standard of writing, editing and proofreading, ensuring consistency and alignment with ALS’ messaging and positioning 

• Ensure all communication align with ALS' brand, style and tone of voice. 

Stakeholder engagement 

• Build strong working relationships across the global business, acting as a key connection between regional stakeholders and the Global Communication team to ensure communication priorities, opportunities and emerging issues are shared and aligned 

• Build effective working relationships with stakeholders across the business to understand communication needs and recommend appropriate communication approaches. 

• Work collaboratively with regional communication, marketing and subject matter experts to deliver integrated communication outcomes 

• Manage assigned work priorities while working within agreed communication plans and governance frameworks. 

Team contribution 

• Work collaboratively as part of the global Communication team, contributing to shared priorities and collective outcomes. 

• Maintain regular communication and effective handovers to ensure continuity, visibility and consistent decision-making across time zones. 

• Support a consistent global communication approach by applying agreed frameworks, standards and best practice. 

• Contribute to continuous improvement initiatives that strengthen communication capability and effectiveness. 

• Share knowledge and provide guidance to colleagues and communication champions across the business where appropriate. 

Qualifications and experience  

Essential 

• Tertiary qualification in Communication, Public Relations, Journalism or Corporate Communication. 

• 3-5 years' experience in a corporate communication role. 

• Demonstrated experience delivering both internal and external communication. 

• Experience contributing to communication strategies and executing communication plans. 

• Exceptional writing, editing and storytelling skills. 

• Experience supporting senior business stakeholders. 

• Excellent written and verbal English. 

• Experience working across multiple countries, cultures or regions. 

• Strong organisational and project management skills. 

Desirable 

• Experience in a multinational or listed organisation. 

• Experience within a science, technical, healthcare, engineering or professional services environment. 

• Experience supporting issues management or crisis communication. 

• Fluency in English, Spanish and/or another European language. 

Key capabilities 

• Collaborative: Works as part of one global communication team and actively shares knowledge. 

• Sound judgement: Understands when to act independently and when to seek guidance. 

• Strategic thinking: Understands the business context behind communication, not just the activity. 

• Audience focused: Tailors communication for different stakeholders. 

• Attention to detail: Produces accurate, high-quality work. 

• Resilient: Remains calm and organised in a fast-moving environment. 

• Curious: Seeks to understand the business before communicating about it.