THE ROLE AND THE TEAM

At Zalando, we want to help millions of customers find the perfect fit the first time around. As our Fitting Operations Assistant, you will be the backbone of our active fitting lab, keeping our operations seamless, our models comfortable, and our innovation engine running.

If you thrive in a highly dynamic, physical, and operational environment, we want you on our team.

INCLUSIVE BY DESIGN

If you think you have what it takes, we encourage you to apply even if you don't meet every single requirement. You may just be the right candidate for this or other roles!

At Zalando, our vision is to be the leading pan-European ecosystem for fashion and lifestyle e-commerce – one that thrives on diversity and is truly inclusive by design. We believe that diverse teams fuel innovation and creativity, and we actively seek out talent from all backgrounds.

We actively seek to reduce bias in our hiring and employment processes, focusing on your qualifications, skills, and contributions. To support this, we kindly ask that you refrain from including personal details such as your photo, age, or marital status in your CV, ensuring a fair and equitable evaluation based solely on your abilities and potential.

We are committed to providing an exceptional and accessible candidate experience for everyone. If you require any accommodations to support you throughout the hiring process, please let us know – we are here to assist you.

Discover more about our commitment to creating a diverse and inclusive workplace: https://jobs.zalando.com/en/our-culture/diversity-and-inclusion

WHAT WE’D LOVE YOU TO DO (AND LOVE DOING)

• Model Support: Take care of our fitting models directly, ensuring they are supported and ready to do their best work.

• Station Management: Keep our fitting stations fully operational and running smoothly so the team can work without interruptions. This includes the end-to-end flow: ordering, unboxing, and returning garments.

• Process Assistance: Roll up your sleeves and actively help during the live fitting and measurement processes.

• Maintain Standards: Ensure high-quality standards are consistently met across all operational tasks.

WE'D LOVE TO MEET YOU IF

• The Fundamentals: Solid foundational knowledge of garment production and fitting.

• Hands-on Mentality: Highly organized, stress-resistant, and motivated to balance physical, operational work alongside our highly innovative digital solutions.

• Team Player Spirit: You love working collaboratively in a fast-paced environment where communication is key.

• Fashion Interest: An interest in fashion and garments is a great win, but definitely not a must—we value your drive and operational grit above all.

OUR OFFER

Zalando provides a range of benefits, here’s an overview of what you can expect. Ask your Talent Acquisition Partner to learn more about what we offer.

• 27 days of holiday a year to start for full-time employees (+1 day for every calendar year up to 30 days)

• 2 paid volunteering days a year

• Employee shares program

• 40% off fashion and beauty products sold and shipped by Zalando, 30% off Lounge by Zalando, discounts from external partners

• Family services, including counseling and support

• Health and wellbeing options (including Wellhub, formerly Gympass)

• Mental health support and coaching available

• Drive your development through our training platform and biannual peer-to-peer review