Key Account Manager - East and South

We are PZ Cussons. Our purpose is For everyone, for life, for good.

Sustainability and the wellbeing of people, families and communities everywhere are at the heart of everything that we do.

Since our founding in 1884, we have been creating products to delight, care for and nourish consumers. Across our core categories of Hygiene, Baby and Beauty, our trusted and well-loved brands include Carex, Cussons Baby, Sanctuary Spa and St. Tropez.

Job Title:

Key Account Manager

Level:

Grade 5

Department:

Sales/Commercial

Department Strategic Objectives

Lead in the delivery of Joint Business plans with the customer towards the achievement of the overall organisation business and growth objectives in key accounts.

Job Purpose:

Support development, and ensure implementation of customers

Plans that are aligned with overall business strategies and

achievement of profitable sales objectives

Responsible to:

National Key Account Manager

Responsible for:

Key Account Executives (If Any)

Must be able to influence, inspire and drive performance with minimal direct management responsibility for Account Stakeholders

Context/Scope:

A key contributor to the success of the PZ Cussons commercial strategic plan with an effective and flexible field sales force; demonstrating industry leadership in both volume driving & brand building activity.

Key Accountabilities:

• Ensure achievement of agreed Customer targets/KPIs

• Manage the business partnership with Key Accounts

• Customers including development and implementation of Joint Business Plan

• Define and execute plans for the key accounts Customers in line with business requirements

• Lead the implementation and excellent execution of all channel/category activities for Customer channels

• Provide inputs into the Commercial Planning process.

Measurement/Performance Indicators

• Availability and quarterly reviews of annual Joint Business Plan with Key Account

• Timeliness and quality of implementation of the Joint Business Plan

• Target vs. Actual performance (volume/value, KPIs etc.)

• Monthly account reconciliation

• Coaching/ Training sales team

Internal & External Relationships:

• National Key Account Manager  

• Line Managers (Marketing/Sales/Channel/Supply Chain/Finance)

• Key Account Managers

• Key Accounts Customers

• PZ Marketing & Sales network

Knowledge, Skills & Experience Needed:

Qualifications:

• First Degree in any discipline

• Computer literacy (MS Word, Excel, PowerPoint)

Experiences: (What experience brings success to this role)

• Minimum of 3 years in marketing or sales

• Understands Customer and Field Sales Management practice

• Has demonstrated success in the previous role

Knowledge: (What does the person need to know)

• Good knowledge of business objectives and priorities.

• Good knowledge of Joint Business Planning process

• Working Knowledge of core Commercial Planning process (IMEX, CPM, Battle Plan, Risk & Opps, RiRo, SLOBs).

• Knowledge of Distributor Management

• PZ Cussons Leadership competencies

Functional or Technical / Business Skills: (What can the holder do)

• Commercial Acumen                 Proven Strength

• Customer Management              Developed

• Negotiation Skills                      Developed

• In Market Execution                  Developed

• Selling Skills                             Proven Strength

• Sales Drivers                            Proven Strength

• Channel Strategy                      Developed

• Presentation & Communication   Proven Strength

EQUAL OPPORTUNITIES

At PZ Cussons, we value diversity and make sure everyone feels included. We want our team to reflect society and our global customers. We welcome applicants from all backgrounds because your unique perspective helps us develop brands and create new products for our consumers. 

If you need extra support during this process, please inform us so that we can accommodate your needs appropriately. It is important to us that all candidates feel recognised and have a good experience with PZ Cussons as part of our commitment to inclusivity.

We're dedicated to creating an inclusive environment and we welcome applications from everyone.

PZ Cussons is big enough to make your mark, small enough to make it yours. Apply to develop your career!

PZ Cussons is big enough to make your mark, small enough to make it yours. Apply to join us!