- Location
- Stoke on Trent, UK
- Workplace
- Hybrid
- Department
- Legal
- Source
- Pinpoint
Description
Head of Governance, Risk & Compliance
Department: Governance, Risk and Compliance
Employment Type: Permanent
Location: Stoke on Trent
Description
Let’s talk about the role…
It’s a great opportunity to develop and progress within a forward-thinking and fast-paced firm. You’ll:
- Lead and monitor key areas of the Governance, Risk & Compliance framework, ensuring actions, controls and compliance requirements are effectively maintained
- Act as a key point of contact for ICAEW and other regulatory matters, including practice assurance, AML, client money, DPB and regulatory submissions
- Provide practical risk and compliance advice to Partners, Directors and colleagues, escalating more complex matters where appropriate
- Oversee client due diligence, AML, compliance monitoring and internal audits, including higher-risk client reviews and specialist GRC projects
- Maintain and develop policies, registers, risk assessments and compliance documentation, keeping these aligned with regulatory and firm requirements
- Manage PI notifications, claims, complaints and regulatory queries, coordinating replies and maintaining appropriate records
- Contribute to data protection and contractual compliance activities, including reviewing documentation, managing queries and meeting regulatory requirements
- Support regulatory change, quality assurance, training and continuous improvement across the group
Let’s talk about you and your skills…
- Have extensive experience in a compliance, risk, audit or legal role, ideally within a professional services environment, with proven experience managing or developing others
- Have a strong and practical knowledge of relevant ICAEW regulations, Practice Assurance, AML and data protection requirements
- Be skilled at translating complex regulatory requirements into clear, practical guidance, policies and processes
- Hold a relevant professional qualification or certification in compliance, risk, audit, governance or a related field
- Have excellent written and verbal communication skills, with the confidence to advise and influence Partners, Directors and colleagues at all levels
- Be highly organised and detail-focused, with the ability to manage multiple priorities, deadlines and regulatory requirements
- Be proactive and solutions-focused, with sound judgement and the ability to manage your own workload while knowing when to escalate
- Recognise the importance of confidentiality, discretion and professionalism when handling client information
- Have strong Microsoft Office skills, particularly Word, Outlook and Excel
- Be curious and keen to develop your technical expertise and keeping up to date with regulatory and compliance developments
Let’s talk benefits…
- Competitive salary
- Generous holiday allowance with an extra day off to celebrate your birthday
- Holiday purchase scheme
- Flexible hybrid working
- Salary-sacrifice car scheme
- Tailored learning and development
- Company pension
- Salary-sacrifice Private Medical Scheme
- Mental health support
- A fully loaded wellbeing, social & community calendar