- Salary
- $50k – $60k
- Location
- Moline, IL
- Workplace
- Remote, Hybrid, Onsite
- Type
- Full-time
- Department
- Insurance
- Seniority
- Manager
- Experience
- 2+ years
- Closing date
- Today
- Source
- Vincere
Description
Commercial Lines Customer Service Representative/Account Manager
Job Summary
Seeking a dedicated and experienced Commercial Lines Customer Service Representative/Account Manager to join a close-knit and growing team. This role offers an excellent opportunity to work in a family-owned business environment that values collaboration and professional growth. The ideal candidate will have a strong background in insurance, exceptional customer service skills, and the ability to support account managers effectively.
Compensation Package
- Salary Range: $50,000 - $60,000+ (depending on experience)
- Competitive benefits package, 401(k), paid time off, professional development opportunities, etc.
- Hybrid schedule (2 days remote, 3 days in-office)
Responsibilities
- Provide outstanding customer service by addressing customer inquiries and resolving billing questions.
- Process documents and provide administrative support to account managers.
- Manage a generalist book of accounts with professionalism and efficiency.
- Collaborate with team members to ensure seamless operations and client satisfaction.
Qualifications/Requirements
- Minimum of 2 years of experience in the insurance industry.
- Licensure/Designations in Property & Casualty (P&C) preferred but not required.
- Proficiency in TAM software is highly desirable.
- Strong organizational and communication skills.
- Ability to work effectively in a team-oriented, family-owned business environment.
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Skills
Customer Service
