- Location
- Almada
- Type
- Full-time
- Department
- Marketing
- Closing date
- Today
- Source
- CareersPage
Description
Requirement: Applicants must currently reside within Portugal to be considered.
Ready to launch an international career in one of Europe's most vibrant capitals? We are seeking driven, Ukrainian-fluent professionals to join our diverse operations team in Lisbon.
In this position, you will play a key role in safeguarding the user base of a leading global social media platform. Working alongside a supportive team, your main goal will be to maintain a secure, respectful, and positive environment for millions of everyday users.
Compensation & Working Hours
- Base Salary: €1,237 gross per month (distributed over 12 monthly payments).
- Workweek: 40 hours per week (5 days).
- Schedule: Flexible rotating shifts operating between 07:00 and 00:00 (Midnight), Monday to Sunday.
Core Responsibilities
As a Content Analyst, you will uphold platform integrity and enforce safety guidelines through the following duties:
- Media Review: Examine user-submitted content—such as profile details, text, images, and video media—to ensure full adherence to community guidelines.
- Risk Prevention: Detect, flag, and take down harmful, fraudulent, or abusive posts to protect the online community.
- Issue Resolution: Investigate and resolve flagged reports involving account safety, platform abuse, and policy infractions with high accuracy.
- Performance Standards: Maintain an objective, empathetic approach while consistently meeting targets for quality, efficiency, and throughput.
Candidate Qualifications
- Language Skills: Fluent in Ukrainian, alongside strong English proficiency (B2 minimum) for training materials and internal team communication.
- Work Authorization: Must possess a valid EU passport/citizenship, a Portuguese Residence Permit (Título de Residência), or official documentation confirming Refugee Status.
- Resilience: Comfortable evaluating potentially sensitive digital content and working flexible shift rotations in a fast-paced setting.
Preferred Qualifications
Background in content moderation, digital safety, or customer care is a bonus, but not required. We provide full professional training upon hire.
Domestic Relocation Package (Within Portugal)
For individuals moving to Lisbon from other areas of Portugal, we offer comprehensive relocation support:
- Travel Coverage: Reimbursement for your initial journey to Lisbon.
- Housing: A private room in a contemporary corporate shared apartment, available starting your first day.
- Administrative Help: Direct assistance with updating your local address, tax ID (NIF), and social security details.
Benefits & Workplace Culture
- Career Growth: We prioritize internal advancement, offering clear avenues toward positions in Quality Assurance, Coaching, or Management.
- Health & Wellbeing: Full private health coverage, dedicated mental wellness resources, and ongoing wellness programs.
- Modern Facilities: Perform your daily duties in an innovative, state-of-the-art office alongside colleagues representing more than 50 nationalities.
- Perks & Activities: Free Portuguese language classes, corporate sports clubs, surfing outings, and frequent team gatherings.
- Job Security: Stable, guaranteed monthly income backed by a partnership with a world-renowned social media platform.