- Location
- Lisbon
- Type
- Full-time
- Department
- Marketing
- Closing date
- Today
- Source
- CareersPage
Description
Eligibility: Candidates must already reside within Portugal to apply.
Looking to take your career to the next level in sunny Lisbon? We are seeking target-driven, Ukrainian-fluent individuals to become part of our international operations network.
In this role, your main objective will be safeguarding the global community of a top-tier social network. Collaborating with a devoted team, you will help create a safe, polite, and engaging online space for millions of daily active users.
Compensation & Work Schedule
- Base Salary: €1,237 gross monthly (spread across 12 monthly payments).
- Schedule: Standard 40 hours per week (5 working days).
- Shifts: Rotating schedules operating from 07:00 to 24:00 (Midnight), Monday through Sunday.
Key Responsibilities
As a Content Analyst, you will protect community integrity and apply platform rules through the following primary tasks:
- Content Evaluation: Review user-created media—including user profiles, written posts, pictures, and video content—to ensure compliance with established guidelines.
- Risk Mitigation: Spot and handle unsafe, misleading, or policy-violating material to keep the platform safe from online threats.
- Case Resolution: Thoroughly investigate user reports involving system abuse, profile security, and policy breaches with exceptional accuracy.
- Operational Targets: Balance empathy and objectivity while continuously reaching team metrics for speed, accuracy, and output volume.
Applicant Requirements
- Language Proficiency: Fluent Ukrainian speaker, coupled with strong English skills (B2 level or higher) for internal communications and company training.
- Legal Eligibility: Must possess EU citizenship, a valid Portuguese Residence Permit (Título de Residência), or official Refugee Status paperwork.
- Adaptability: Comfortable reviewing sensitive digital content and working flexible shift rotations in a dynamic environment.
Bonus Qualifications
Prior background in online safety, media moderation, or client support is an asset, but full paid onboarding training will be provided to all new hires.
Domestic Relocation Assistance (Within Portugal)
For team members relocating to Lisbon from elsewhere in Portugal, we offer a dedicated support package:
- Travel Reimbursement: Financial help covering your move to Lisbon.
- Provided Accommodation: A private room in a modern shared corporate apartment, ready on your start date.
- Bureaucratic Support: Direct guidance with updating your Portuguese tax number (NIF), social security profile, and official address.
Perks & Company Culture
- Internal Progression: We focus on internal growth, offering clear pathways into Quality Control, Corporate Instruction, or Team Management.
- Health & Wellness: Comprehensive private medical coverage, mental health resources, and wellness initiatives.
- International Environment: Work in a high-tech facility alongside team members representing more than 50 nationalities.
- Lifestyle Perks: Complimentary Portuguese language lessons, corporate sports groups, surfing trips, and team social events.
- Job Stability: Dependable monthly income backed by an industry-leading global platform.