- Location
- Durban
- Type
- Full-time
- Education
- High School
- Closing date
- Today
- Source
- CareersPage
Description
, Permanent
Position: Airport Assistant
Company Overview:
Air Connect is a leading international transportation company with operations in over 100 countries. Our Durban location is a major hub for our African operations, providing services for both domestic and international flights.
Job Summary:
We are seeking a motivated and customer-focused Airport Assistant to join our team in Durban, South Africa. The successful candidate will assist with the smooth operation of our airport services, ensuring a positive experience for our passengers and clients.
Key Responsibilities:
- Greet and assist passengers at the airport, providing excellent customer service and addressing any inquiries or concerns
- Check-in passengers and their luggage, ensuring all necessary documents and procedures are completed accurately
- Coordinate with ground staff and other departments to ensure timely and efficient boarding and departure of flights
- Monitor flight schedules and communicate any changes or delays to passengers
- Handle and resolve any issues or complaints from passengers in a professional and timely manner
- Assist with the loading and unloading of luggage and cargo onto aircrafts
- Maintain a clean and organized airport terminal, including restocking supplies and reporting any maintenance issues
- Follow all safety and security protocols to ensure the safety of passengers, staff, and airport facilities
- Provide support to other departments as needed, such as assisting with administrative tasks or special projects.
Qualifications:
- High school diploma or equivalent required
- Previous experience in customer service or airport operations preferred
- Strong communication and interpersonal skills
- Ability to work in a fast-paced and dynamic environment
- Excellent problem-solving and decision-making abilities
- Attention to detail and ability to multitask
- Must be able to work flexible hours, including evenings, weekends, and holidays
- Must be able to pass a background check and obtain necessary airport security clearances.
Benefits:
- Competitive salary
- Comprehensive benefits package including medical, dental, and vision coverage
- Paid time off and holidays
- Opportunities for career growth and development.
If you are a team player with a passion for providing exceptional customer service, we encourage you to apply for the Airport Assistant position at Air Connect. Join our dynamic and diverse team and be a part of a global leader in transportation.