Sales Development Representative - CRM, Conversational AI & Messaging Automation

Target markets: UAE and Saudi Arabia
Languages: Fluent English and Arabic

Division50 is hiring a full-time SDR for a client offering a customer communication and conversational AI platform. The platform brings channels such as WhatsApp, Instagram, and Facebook Messenger into one shared inbox, helping businesses manage customer conversations, organize contacts, automate follow-ups, and deploy AI agents.

You will identify businesses with customer communication and sales challenges, qualify their needs, and book discovery meetings or product demonstrations for the client’s sales team.

Responsibilities

• Research businesses in the UAE and Saudi Arabia that generate leads or serve customers through messaging channels.
• Identify decision-makers across sales, marketing, customer service, operations, and business ownership.
• Generate opportunities through cold calling, LinkedIn, and email outreach in English and Arabic.
• Explore challenges such as missed inquiries, slow responses, inconsistent follow-ups, and conversations spread across multiple channels.
• Explain the value of a unified inbox, contact management, messaging campaigns, and AI-assisted customer engagement.
• Qualify prospects based on their communication channels, inquiry volume, team structure, current tools, and buying timeline.
• Book 20 qualified meetings per month and follow up to support attendance.
• Maintain accurate CRM records and share clear discovery notes with the sales team.