Safety and Security Supervisor (Lead) - Yellowstone National Park

Overview

 

Live. Work. Explore. as a part of our Risk Management team in Yellowstone National Park!

 

Are you enthusiastic about hospitality, people, and beautiful places? By working at Yellowstone National Park, you will get all three! As the Safety and Security Supervisor (Lead), you will play a vital role in supporting the day-to-day safety functions that keep the park running smoothly.

 

Job Summary:

Our Safety and Security Supervisors (Leads) play an integral role in supporting daily park operations by helping maintain a safe and secure environment for guests and employees. Successful team members demonstrate strong computer proficiency, excellent communication skills, and a commitment to exceptional guest service.

 

The Details:Position Type: SeasonalSeason Dates: March/April 2027 - October/November 2027 Pay: $23.50/hour

 

Life in Yellowstone: 

• Employee housing (dormitory-style) and on-site employee meals (cafeteria-style) provided at low cost
• Free on-site laundry facility, Wi-Fi (limited bandwidth), and utilities included
• Free Yellowstone & Grand Teton National Park pass
• Employee Recreation Program (recreation centers, athletics, gear rentals, seminars, van trips, hiking, and more)
• Access to discounted services at Yellowstone Medical Clinics operated by STGi.
• Retail, Lodging and Travel Discounts
• $350 Referral Bonus Program 

Benefits: 

• Xanterra offers competitive benefit programs and services for eligible employees. For more information, click here. 

 

 

 

Responsibilities

• Oversee security patrol operations at the assigned location and identify potential safety and security risks.
• Provide leadership, training, coaching, and support to Security Officers in collaboration with the Area Security Manager.
• Review security logs and incident reports daily, follow up on concerns, and ensure accurate documentation of policy, regulatory, and legal violations.
• Respond to emergencies, serve as an Emergency Response Guidelines (ERG) member, and provide site leadership during critical situations within the scope of training.
• Perform or assign required fire extinguisher and safety inspections and ensure timely completion.
• Exercise sound judgment and decision-making while promoting safety, professionalism, and exceptional internal and external guest service.
• Coordinate with HR and Location Management to facilitate random drug and alcohol testing in accordance with company policy and applicable laws.
• Maintain communication with local, state, and federal law enforcement and fire agencies regarding security, fire, and safety matters.
• Follow all company policies and professional standards and perform additional duties as assigned by Security or Risk Management leadership.

Qualifications

Required:

 

• Must be at least 21 years old with a valid driver’s license and good driving record.
• Basic proficiency with Microsoft Word and Outlook, typing at least 30 words per minute, and ability to learn company systems for reports, logs, payroll, and supply ordering.
• Must have or obtain CPR, First Aid, AED, and BAT certification, including training in oral drug and alcohol testing procedures; paid training is available.
• Must successfully complete a pre-employment drug test.
• Strong written and verbal communication skills, including professional communication by radio and cellphone, and the ability to review reports for accuracy, clarity, and completeness.
• Demonstrated professionalism, sound judgment, diplomacy, problem-solving, and crisis-management skills, with the ability to remain composed under pressure.
• Ability to lead, delegate, coach, mentor, and train staff, promote teamwork, and maintain positive employee relations.
• Ability to quickly learn assigned locations, policies, procedures, and location-specific responsibilities.

 

Preferred:

 

• Previous hospitality/resort or supervisory experience, preferably in Security, Loss Prevention, Fire, or EMS; knowledge of company structure and policies helpful.

 

Physical Requirements: 

 

• Ability to work flexible, rotating shifts of up to 12 hours, including day, swing, and overnight shifts, with swing shifts primarily required as operational needs dictate.
• Ability to stand and conduct foot patrols for extended periods, with occasional climbing, sitting, stooping, bending, and kneeling.
• Ability to respond safely and promptly to emergency situations.
• Ability to lift and carry up to 25 lbs. independently and 40+ lbs. with assistance, including assisting emergency medical personnel as needed.
• Ability to shovel snow or gravel during inclement weather.

 

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.