- Salary
- $114k – $212k
- Location
- MD Bethesda Office, United States of America · Poway, CA · Richardson, TX · Remote (United States) · Jacksonville, FL · Palo Alto, CA · Tampa, FL · Marlton, NJ · Katy, TX · Macon, GA · Lakeland, FL · Chicago, IL
- Workplace
- Remote
- Type
- Full-time
- Department
- Human Resources
- Seniority
- Director
- Education
- Bachelor
- Visa
- Not sponsored
- Source
- Workday
Description
Why Join GEICO?
At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities.
Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive on relentless innovation to exceed our customers' expectations while making a real impact on local communities nationwide.
Founded in 1936, GEICO is a member of the Berkshire Hathaway family of companies and one of the largest auto insurers in the United States. When you join our company, we want you to feel valued, supported, and proud to work here. That's why we offer the GEICO Pledge: Great Company, Great Culture, Great Rewards, and Great Careers.
GEICO is seeking a Director, Training and Compliance. Under the direction of the Sr Director, Sales Enablement, this person will direct the activities of Independent Agency (IA) training and operations to develop and build a high-performing IA team. LEADS the development, implementation and execution of the IA training strategy.
The strategy applies to both:
IA Channel employee onboarding to add curriculum and material for the unique needs approach of IA channel and build agent training strategy as a GEICO differentiator, positioning our products, services and team vs competition to win considerations. The end result is an IA training strategy that DRIVEs engagement, quote activity and written premium growth.
Essential Functions:
Builds and/or develops a training team designed to focus on the needs of Independent Agency (IA) channel while partnering with Corporate L&D to align strategy and resources.
Leads and coordinates the development and effective execution of the basic and ongoing IA Training strategy and deployment with both internal team and agency plant.
Identifies needs within IA training programs for both audiences and creates solutions to support each audience.
Audits exists training curriculum and adjusts content, materials, and delivery methods to fit the unique needs and approach of the Independent Agency (IA) audience.
Develop effective multi-modal delivery methods and learning journeys to meet different IA segmentations including but not limited to National Accounts, new agency staff, and commercial specialists.
Works with regional training management to manage an effective selection and development process for line trainers and regional training management. Works with Senior Directors, Product, Corporate Learning to execute training strategy.
Manages qualitative and quantitative research projects to provide insight into root causes of key sales and service performance problems and works with regional management to initiate actions to improve productivity, quality, and customer service through training.
Measure effectiveness through post-training production lift, behavior change, utilization, and engagement to drive agent readiness and productivity.
Communicates and coordinates Diversity and Inclusion assignments and expectations to leadership. Coordinates with Diversity and Inclusion department.
Prepares department business plans, staffing projections and budgets. Requisition supplies and materials necessary for efficient operation.
Reviews plans and budgets periodically to achieve cost reduction where possible.
Assists sales team and managers in staff readiness by creating a blueprint of IA specific training.
Must have the following education and experience:
Bachelors degree
Annual Salary
$113,775.00 - $212,175.00The above annual salary range is a general guideline. Multiple factors are taken into consideration to arrive at the final hourly rate/ annual salary to be offered to the selected candidate. Factors include, but are not limited to, the scope and responsibilities of the role, the selected candidate’s work experience, education and training, the work location as well as market and business considerations.
The GEICO Pledge:
Great Company: Protecting customers through life’s twists and turns with innovation and integrity.
Great Careers: Personalized development programs, mentorship, and certification assistance.
Great Culture: Inclusive and collaborative culture rooted in shared success.
Great Rewards: Competitive pay, benefits, and flexibility to support your well-being and future.
The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled.
GEICO reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job, unless the accommodation would impose an undue hardship to the Company. This applies to all applicants and associates. GEICO also provides a work environment in which each associate is able to be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of all associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all associates and applicants.
