Business Support Assistant (Management Services)

DEADLINE FOR APPLICATIONS

18 August 2026-23:59-GMT+04:00 Armenia Standard Time (Yerevan)

WFP celebrates and embraces diversity. It is committed to the principle of equal employment opportunity for all its employees and encourages qualified candidates to apply irrespective of race, colour, national origin, ethnic or social background, genetic information, gender, gender identity and/or expression, sexual orientation, religion or belief, HIV status or disability.

ABOUT WFP

The World Food Programme is the world’s largest humanitarian organization saving lives in emergencies and using food assistance to build a pathway to peace, stability and prosperity, for people recovering from conflict, disasters and the impact of climate change.

At WFP, people are at the heart of everything we do and the vision of the future WFP workforce is one of diverse, committed, skilled, and high performing teams, selected on merit, operating in a healthy and inclusive work environment, living WFP's values (Integrity, Collaboration, Commitment, Humanity, and Inclusion) and working with partners to save and change the lives of those WFP serves.

To learn more about WFP, visit our website: https://www.wfp.org and follow us on social media to keep up with our latest news: YouTube, LinkedIn, Instagram, Facebook, Twitter, TikTok.

WHY JOIN WFP? 

• WFP is a 2020 Nobel Peace Prize Laureate.

• WFP offers a highly inclusive, diverse, and multicultural working environment.

• WFP invests in the personal & professional development of its employees through a range of training, accreditation, coaching, mentorship, and other programs as well as through internal mobility opportunities.

• A career path in WFP provides an exciting opportunity to work across the various country, regional and global offices around the world, and with passionate colleagues who work tirelessly to ensure that effective humanitarian assistance reaches millions of people across the globe.

• We offer an attractive compensation package (please refer to the Terms and Conditions section of this vacancy announcement).

BACKGROUND AND PURPOSE OF THE ASSIGNMENT:

The Management Services Unit of WFP Armenia is currently experiencing a significant increase in operational demands due to the high volume of activities, events, and procurement actions. The team is responsible for managing multiple administrative processes, including travel, system transactions, supplier coordination, asset and inventory management, and logistical arrangements for in‑house meetings and workshops.

With frequent and intensive travel schedules, numerous internal events requiring catering and set-up, and growing procurement needs for goods and services, the workload has exceeded the capacity of existing staff. Timely processing of requests, compliance with WFP procedures, and maintaining quality service require additional support.

In addition, the Unit will be heavily engaged in preparations and follow‑up for COP 17 and the upcoming SF International Conference in September 2027, both of which will demand extensive coordination, logistics, and administrative support.

The Business Support Assistant will provide essential assistance to ensure smooth administrative operations, reduce bottlenecks, and maintain efficiency in this fast‑paced environment.

KEY RESPONSIBILITIES (not all-inclusive, nor exhaustive):

Under the overall strategic guidance of the Finance Officer and the direct supervision of the Senior Management Services Associate, the Business Support Assistant will perform the following duties and responsibilities:

• Process administrative transactions in WFP and maintain accurate records.

• Support minor procurement actions, including RFQs, price comparisons and vendor documentation.

• Communicate with suppliers to confirm orders, deliveries, and resolve issues.

• Support in catering and logistics for in-house meetings and workshops.

• Support in managing office assets and stationery: tagging, inventory checks, and stock replenishment.

• Support in disposing of the written-off inventory.

• Provide general administrative support, including filing, correspondence, and reception backup.

• Coordinate the cleaning and upkeep of storage areas in UN house as well as support in archive disposal which will include proper registration of documentation and filing.

• Assist in fleet management, including preparing vehicle reports, maintaining records, and following up on necessary maintenance.

• Ensure compliance with WFP procedures and timely service delivery.

• Perform other related duties as required.

DELIVERABLES AT THE END OF THE CONTRACT:

• PRs, POs, invoices, and GRNs are processed accurately and on time in WFP systems.

• Minor procurement tasks (RFQs, price comparisons, vendor files) are completed within deadlines.

• Communication with suppliers is ensured and issues are resolved promptly.

• Catering and meeting logistics are arranged as requested and costs are tracked.

• Asset registers and stationery stocks are maintained and shortages are avoided.

• Filing, correspondence, and reception backup are provided in an organized manner.

• Monthly fleet reports are prepared and maintenance follow-ups are completed.

• Storages are cleaned and archive is disposed.

• Compliance with WFP procedures is ensured and service standards are met.

QUALIFICATIONS & EXPERIENCE REQUIRED:

Education:

Completion of secondary school education. A post-secondary certificate in the related functional area is desirable.

Experience:

Has at least 4 years of experience in general administrative work.

Demonstrates a broad or specialist knowledge of administration best practices, techniques and processes, and a good grasp of WFP standards, processes, and infrastructure in area of responsibility; applies this to ensure the provision of efficient and effective administration services.

Knowledge & Skills:

Has demonstrated an ability to perform all routine administrative activities in line with WFPs operating standards through day-to-day work.

• Ability to use standard office equipment such as photocopiers and scanners.

•Knowledge of standardized business support work routines and methods.

• Knowledge of standard office software packages, e.g. Microsoft word.

• Uses tact and courtesy to give and receive information with a variety of individuals.

•Good attention to detail in order to identify data discrepancies.

• Ability to work to deadlines and follow clear instructions.

Languages:

Fluency (level B) in English and Armenian languages; working knowledge of Russian language.

WFP LEADERSHIP FRAMEWORK

 

WFP Leadership Framework guides to the common standards of behavior that guide HOW we work together to accomplish our mission.

Click here to access WFP Leadership Framework

 

REASONABLE ACCOMMODATION

 

WFP is committed to supporting individuals with disabilities by providing reasonable accommodations throughout the recruitment process. If you require a reasonable accommodation, please contact:  [email protected]

NO FEE DISCLAIMER

 

The United Nations does not charge any application, processing, training, interviewing, testing or other fee in connection with the application or recruitment process. Should you receive a solicitation for the payment of a fee, please disregard it. Furthermore, please note that emblems, logos, names and addresses are easily copied and reproduced. Therefore, you are advised to apply particular care when submitting personal information on the web.

 

REMINDERS BEFORE YOU SUBMIT YOUR APPLICATION

• All applications must be submitted exclusively through our online recruiting system. We do not consider CVs or applications sent by email, LinkedIn, or any other channel.

• We strongly recommend that your Workday profile is accurate and complete, and that all sections are filled in, including your employment history, academic qualifications, language skills, and UN grade (if applicable). Once your profile is completed, please apply, and submit your application.

• If you experience technical issues while submitting your application, you may contact us at [email protected]. Please note that this email is only for technical issues with an application - unsolicited applications or documents sent to this inbox will not receive a reply.

• At the application stage, the only required documents are your CV and Cover Letter. Additional documents (passport, certificates, recommendation letters, etc.) may be requested later in the process.

• Only shortlisted candidates will be contacted and invited to proceed to the next stage of the recruitment process.

All employment decisions are made on the basis of organizational needs, job requirements, merit, and individual qualifications. WFP is committed to providing an inclusive work environment free of sexual exploitation and abuse, all forms of discrimination, any kind of harassment, sexual harassment, and abuse of authority. Therefore, all selected candidates will undergo rigorous reference and background checks.

No appointment under any kind of contract will be offered to members of the UN Advisory Committee on Administrative and Budgetary Questions (ACABQ), International Civil Service Commission (ICSC), FAO Finance Committee, WFP External Auditor, WFP Audit Committee, Joint Inspection Unit (JIU) and other similar bodies within the United Nations system with oversight responsibilities over WFP, both during their service and within three years of ceasing that service.