Senior Management Support Assistant

November 21, 2026

D

Family

GS5

General Service

Reason

Regular > Regular Assignment

2027-01-01

Senior Management Support Assistant

Organizational Setting and Work Relationships

The Senior Management Support Assistant provides administrative and clerical support in operational areas such as human resources, finance, procurement, supply and office management, under close supervision.

All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks. In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial competencies and UNHCR’s core values of professionalism, integrity and respect for diversity.

Duties

Human Resources Support

• Maintain and update personnel files and HR databases.
• Assist in recruitment processes by scheduling interviews and preparing documentation.
• Support onboarding activities, including the preparation of welcome kits and briefing schedules.
• Track leave balances, timesheets, and contract expiry dates.

Financial Support

• Assist in the preparation and submission of payment requests and financial documents.
• Verify invoices and receipts for completeness and compliance before submission for approval.
• Maintain proper filing and retrieval of financial records.
• Support monthly closure activities, including reconciliations and follow-up on pending payments.

Procurement and Supply Chain Support

• Assist in the preparation of purchase requisitions and follow-up with vendors or supply teams.
• Support physical verification of inventory and update asset records.
• Maintain procurement documentation and assist in tracking orders and delivery status.

Office and Administrative Support

• Support the processing of official documentation for staff and eligible dependents by liaising with host government entities and maintaining regular contact with protocol focal points, as applicable.
• Provide administrative and documentation support.
• Manage office supplies, raise requisitions for replenishment, and monitor distribution.
• Provide logistical support for meetings, travel arrangements, and events.
• Provide staff support and advisory services.

Risk Management

• Support the identification and management of risks and seek to seize opportunities impacting objectives in the area of responsibility. Ensure decision making in risk based in the functional area of work. Raise risks, issues and concerns to a supervisor or to relevant functional colleague(s).

• Perform other related duties as required.

Minimum Qualifications

Years of Experience / Degree Level

For G5 - 2 years relevant experience with High School Diploma; or 1 year relevant work experience with Bachelor or equivalent or higher

Field(s) of Education

Not applicable.

Certificates and/or Licenses

Not specified.

(Certificates and Licenses marked with an asterisk* are essential)

Relevant Job Experience

Essential

Relevant experience in administration or management support.

Desirable

Experience in an international organization or non-profit sector is highly desirable. Experience with Workday ERP, Oracle Cloud across multiple modules (HR, Finance, Procurement) in a UN or international organization context.

Functional Skills

AD-Office supplies management

FI-General Financial Management

AD-Supply requisition and purchase order administration

RC-Records management functional systems administration

(Functional Skills marked with an asterisk* are essential)

Language Requirements

For International Professional and Field Service jobs: Knowledge of English and UN working language of the duty station if not English.

For National Professional jobs: Knowledge of English and UN working language of the duty station if not English and local language.

For General Service jobs: Knowledge of English and/or UN working language of the duty station if not English.

Competency Requirements

All jobs at UNHCR require six core competencies and may also require managerial competencies and/or cross-functional competencies. The six core competencies are listed below.

Core Competencies

Accountability

Communication

Organizational Awareness

Teamwork & Collaboration

Commitment to Continuous Learning

Client & Result Orientation

Managerial Competencies

Not specified.

Cross-Functional Competencies

Not specified.

All UNHCR workforce members must individually and collectively, contribute towards a working environment where each person feels safe, and empowered to perform their duties. This includes by demonstrating no tolerance for sexual exploitation and abuse, harassment including sexual harassment, sexism, gender inequality, discrimination, and abuse of power.

As individuals and as managers, all must be proactive in preventing and responding to inappropriate conduct, support ongoing dialogue on these matters and speaking up and seeking guidance and support from relevant UNHCR resources when these issues arise.

This is a Standard Job Description for all UNHCR jobs with this job title and grade level. The Operational Context may contain additional essential and/or desirable qualifications relating to the specific operation and/or position. Any such requirements are incorporated by reference in this Job Description and will be considered for the screening, shortlisting and selection of candidates.

In addition to core-related responsibilities; and given the critical and multifunctional nature of the position, the candidates must have demonstrated experience in providing integrated executive, administrative, and financial support within UNHCR. The incumbent must be able to independently coordinate and follow up on diverse administrative and operational processes, including, office, equipment and connection/communication maintenance, logistics, procurement, financial transactions, asset management and liaison with partners and service providers. The incumbent must also possess financial and budgetary skills, such as expenditure monitoring, petty cash management, processing procurement-related documentation and following up on payments and financial transactions in accordance with established procedures. Strong IT skills and practical familiarity with UNHCR corporate systems are mandatory.

The incumbent will be responsible for supporting Field Unit Esfahan under SOS AoR with the above-mentioned tasks hence, the ability to perform multifunctional responsibilities across offices is a must, along with the ability to anticipate operational requirements and ensure continuity of administrative and technical support in a challenging and resource-constrained field environment

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Operational context

Occupational Safety and Health Considerations:

To view occupational safety and health considerations for this duty station, please visit: https://wwwnc.cdc.gov/travel.

Nature of Position:

Living and Working Conditions:

Additional Qualifications

Skills

AD-Office supplies management, AD-Supply requisition and purchase order administration, FI-General Financial Management, RC-Records management functional systems administration

Certifications

Competencies

Accountability, Client & results orientation, Commitment to continuous learning, Communication, Organizational awareness, Teamwork & collaboration

https://icsc.un.org/Home/SalaryScales

Compendium

Additional Information

Shortlisted candidates may be required to sit for a test and/or Interview.

No late application will be accepted.

This position doesn't require a functional clearance