Director of Technology and Innovation

Description

Vizance is seeking a Director of Technology & Innovation to build, lead, and execute our technology strategy as we continue to grow. This is a new, hands-on position for someone who wants to learn the business, identify opportunities, and personally build the technology function Vizance needs for the future. This is an in-person position based in Vizance’s corporate office in Hartland, Wisconsin, where the individual will work closely with the executive team and leaders across the organization.

We are a growing independent insurance agency with approximately 320 associates across 25 locations in Wisconsin, Illinois, and Minnesota. Our growth strategy is built on three paths: organic growth, recruiting talented professionals, and mergers and acquisitions. Technology will play an important role in helping us scale each path while continuing to serve clients well and operate efficiently. 

The Director of Technology & Innovation will be a hands-on builder, problem solver, and business partner. Working closely with Vizance’s executive team and other business leaders, this person will learn how our business operates, assess our current technology, and identify opportunities to improve systems and processes. The right person will be excited to shape this new role, turn ideas into practical solutions, and build the technology capabilities Vizance needs for the future.

This role may be a strong fit for a technology leader, business analyst, business process analyst, systems leader, or operational technology professional who is ready to build, learn, and have a meaningful impact. Experience in insurance, including at a carrier, agency, or related business, is helpful but not required.

WHAT YOU WILL DO AT VIZANCE 

• Build the Technology Roadmap: Learn our business and the insurance industry, assess our current technology, and develop a practical roadmap for where we need to go 
• Put the Strategy into Action: Personally lead and contribute to key technology projects from discovery and requirements      through implementation and adoption
• Advance AI and Automation: Identify and implement practical ways to use AI and automation to improve productivity, client service, and internal processes 
• Use the Microsoft Ecosystem: Expand the practical use of Microsoft 365, Copilot, Power Platform, Azure, and related tools to      improve collaboration, automation, reporting, and business processes 
• Improve Business Systems and Processes: Work directly with users to understand workflows, evaluate business software, document requirements, and determine what we should improve, replace, integrate, or add
• Support Our Growth: Build repeatable technology approaches for supporting new locations and teams and integrating systems and data through recruiting and M&A
• Coordinate Technology Resources: Work effectively with internal teams, vendors, consultants, and managed service providers while remaining personally engaged in the work 

Requirements

WHAT YOU WILL BRING TO VIZANCE 

• Experience leading or contributing to technology, business systems, business analysis, or process-improvement initiatives
• A builder’s mindset, intellectual curiosity, and a willingness to learn the  business, take ownership, and do the work
• Experience working directly with data to analyze information and solve business  problems; SQL skills are strongly preferred
• Experience with business software, systems integrations, data and analytics, AI, automation, and technology operations
• Strong  business judgment and the ability to evaluate priorities, technology investments, and vendors
• Experience with Microsoft technologies, including Microsoft 365; experience with Copilot, Power Platform, Azure, or related tools is a plus 
• Ability to translate business needs into practical technology solutions, make technology understandable to non-technical leaders, and help people adopt new tools and ways of working
• Bachelor’s degree in technology, business, engineering, or a related field, or equivalent experience