Assistant Financial Services Manager / General Banking Officer

Company Overview:

A reputable Hong Kong banking institution offering retail banking, wealth management, and lending services, committed to delivering excellent customer experiences and career development opportunities.

The position you are applying for falls under the Mandatory Reference Checking Scheme.

Responsibilities:

• To provide proactive service to walk-in customers and conduct selling and cross-selling of banking products to satisfy customers' needs
• Meet and exceed sales target assigned
• Responsible for full range of general banking products such as CASA, Cleaning Lending, Mortgage, Insurance and Credit Card.
• Actively acquire new customers through proactive sales effort
• Work to understand customers' banking needs for selling and cross-selling products
• Make sales referrals to branch colleagues or other departments as appropriate
• Participate in localized or off-site promotional activities
• Work with product specialists where appropriate to provide services to customers
• Conduct operational procedures in a compliant manner by following the Bank's policy and procedures

Requirements:

• University degree with 1-2 years or secondary education with 3-4 years experience in branch frontline customer service
• IIQE paper 1, 2 & 3
• Good command of written and spoken English and Chinese
• Candidate with the qualification of Certified Banker is an advantage

HR Plus (Talent)Limited is a licensed employment agency in Hong Kong - EA Licence No: 84352.

Personal data collected will treated in strict confidential in accordance with the HKSAR's Personal Data (Privacy) Ordinance and for the recruitment-related purposes only.