Office Manager

Office Manager

📍 Santa Clara, CA | 💼 Full-Time | 🕒 Monday–Friday
💰 Salary: $100,000-$105,000 Annually + 10% Annual Cash Bonus

Who We Are

At Waste Connections, Inc. (NYSE: WCN), we’re more than just a top-tier waste services company—we’re a place where driven individuals thrive. We empower our people to make decisions, grow their careers, and contribute to a culture built on integrity, respect, and hard work. If you're a servant leader, a mentor, a top performer—or just someone who loves what they do—you’ll fit right in.

Why Join Us?

• 🏆 Culture of Excellence: Work with empowered, self-directed professionals who take pride in their impact.
• 🤝 Integrity First: We do what we say—every time. That’s our promise to our customers and each other.
• 💬 Mutual Respect: We value every voice and treat each other and our communities with dignity

Responsibilities:

• Supervise personnel, which typically include hiring, firing and performance management through employee evaluations, training, work allocation, problem resolution and enforcing progressive discipline.
• Approaching all encounters with employees, customers and vendors in a friendly, service-oriented manner.
• Manage daily administrative operations of a department including establishing work priorities; assist in resolving problems related to the day-to-day operations of the unit
• Manage Purchase Orders for the district, process invoices for payment, mail checks to vendors, answer vendor questions.
• Review, reconcile, and evaluate monthly ledgers, budgets, and financial reporting system reports, assist with fiscal planning, development, and management of annual budgets
• Oversee, coordinate, maintain, and/or process payroll time sheets, sick and annual leave documents, travel reimbursements, purchasing documents, and/or employment documents for faculty, staff, and students
• Provide and/or oversee the provision of administrative assistance and support to the district manager, to include problem solving, project planning and management, fiscal management, day-to-day office coordination, and secretarial services
• Assist with the development and implementation of reporting procedures; oversee maintenance of department records and/or inventories
• Oversee and provide personal computer functions such as scheduled and special reports, correspondence, and database management
• May coordinate office assignments for the administrative staff
• Coordinate department programs, seminars, workshops, travel arrangements, special projects, and/or events; may coordinate program/project development and planning
• Promote Waste Connections standard operating procedures, which assure efficient environmentally correct and safe workplace practices.
• Demonstrate the ability to become proficient in the use of proprietary operational systems.
• Other duties assigned as needed
   

Requirements:

• Bachelors Degree preferred
• 3 years of customer service and management experience required
• Management experience in a call center environment is preferred
• Experience managing union employees
• Solid understanding of accounting procedures and office operations
• Knowledge of MS Word and Excel
• Ability to supervise and train employees, to include organizing, prioritizing, and scheduling work assignments
• Organizing and coordinating skills
• Ability to communicate effectively, both orally and in writing
• Knowledge of supplies, equipment, and/or services ordering and inventory control
• Ability to analyze and solve problems
• Ability to gather data, compile information, and prepare reports
• Ability to foster a cooperative work environment 

To be considered for any of our current openings you must complete an application at www.wasteconnections.com . Application information and additional instructions can be found once you select your position of interest.

We offer excellent benefits including: medical, dental, vision, flexible spending account, long term & short term disability, life insurance, 401K retirement and unlimited opportunities to "Connect with Your Future". A link to our benefits overview can be found here: https://careers.wasteconnections.com/us/en/benefits

Waste Connections is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to disability or protected veteran status.