- Location
- San Francisco, CA · San Francisco, California, United States
- Department
- Presales
- Seniority
- Senior
- Source
- Greenhouse
Description
About Starburst
Starburst delivers enterprise intelligence at scale by giving organizations secure, governed access to all their data, wherever it lives. Built for distributed data environments, Starburst helps enterprises power AI and analytics without the cost and complexity of traditional data consolidation. With open standards including Trino and Apache Iceberg, Starburst enables trusted access to complete enterprise context while helping organizations avoid vendor lock-in. Leading global enterprises trust Starburst to fuel AI, analytics, and enterprise intelligence. Learn more at starburst.ai.
About the role
Starburst Solution Architects are responsible for the successful customer adoption of our products. In this customer-facing and highly technical role, you will work directly with our customers to ensure their overall success with Starburst’s product offering. You will partner with field sales representatives to own the technical aspects of the sales cycle, customer evangelization, and qualification process, from discovery calls to closure. Responsibilities include demonstrations of Starburst capabilities, technical sales presentations, delivery of educational sessions and/or technical workshops, running proofs of value, providing guidance for migration from legacy platforms, and assistance with customers moving to production. Solutions Architects are Starburst experts who will provide technical leadership, data management, and analytics experience and consultation.
As a Senior Solution Architect at Starburst you will:
- Grow and retain accounts
- Own the technical aspects of the sales cycle and work closely with sales representatives to drive customer projects to closure
- Shape prospect evaluation requirements, define success criteria, educate customers, and participate in the qualification process
- Define, scope, and execute customer proof of concept studies
- Be an expert in our products and services
- Design and build demos, presentations, reference architectures, and custom integrations
- Perform overall system and SQL performance tuning and migrations from legacy systems
- Act as the consultant and expert on architecture, deployment, and design discussions
- Act as the primary customer-facing technical resource during technology evaluations
- Act as the voice of the customer during internal product engineering discussions
- Collaborate with Engineering and Support teams for critical customer operational issues and questions
- Develop field best practices, how-to documents, and contribute to our internal knowledge base
- Ability to Travel: This role will require 25% in-person travel for purposes including but not limited to new hire onboarding, team and department offsites, customer engagements, and other company events. Actual travel expectations may vary by role and business needs.
Some of the things we look for:
- Expertise or Experience in one or more of the following technical areas:
- Analytical and problem-solving skills
- ANSI SQL
- UNIX/Linux CLI interactions
- Data Warehouse usage and concepts
- Private/Public Cloud Deployments
- Big Data Technologies: Hadoop, distributed systems and storage
- Experience in customer-facing technical roles
- Experience in field sales/field consultant roles
- Strong presentation skills and an ability to respond dynamically to questions in real-time
- Excellent verbal and written communication skills
- Desire to work in a fast-paced startup environment with cutting-edge technologies
Where could this role be based?
- San Francisco, CA
Starburst is dedicated to maintaining fair and equitable compensation practices. The salary range provided for this role reflects the minimum and maximum targets for candidates across all U.S. locations and could be inclusive of variable compensation, such as commission or bonus. All employees receive equity packages (ISOs) and have access to a comprehensive benefits offering. Actual compensation packages are determined based on relevant skills, experience, education and training, and specific work location. For more information, connect with the recruiting team or Hiring Manager during the process as they can provide more detailed information about the salary range.
Build your career at Starburst
All-Stars have the opportunity and freedom to realize their true potential. By building alongside top talent, we’re empowered to take ownership of our careers and drive meaningful change. Anchored in industry-proven technology and unprecedented success, All-Stars are taking on the challenge everyday to disrupt our industry – and the future.
Our global workforce is supported by a competitive Total Rewards program that reflects our commitment to a rewarding and supportive work environment. This includes a variety of benefits like competitive pay, attractive stock grants, flexible paid time off, and more.
We are committed to fostering an intentional, inclusive, and diverse culture that drives deep engagement, authentic belonging, and an exceptional All-Star experience. We believe that diversity of thought, perspective, background and experience will enable us to own what we do, drive our success and empower our All-Stars to show up authentically.
Starburst provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state
or local laws.