Manager, Legal Operations

Job Summary

Plays a critical role in supporting the Legal department’s operational efficiency, financial management and strategic initiatives. This position serves as a bridge and liaison between Legal, Finance, Procurement and other business units in the Giant Eagle footprint, ensuring that Legal operations align with broader organizational goals.

THIS POSITION IS A HYRID WORK MODEL, REQUIRED TO WORK ON SITE 3 DAYS IN OFFICE AT OUR CRANBERRY TOWNSHIP HQ.

Job Description

Competencies Required:

Experience Required: 5 to 10 years in Legal Administration, Procurement, Compliance, Corporate Operations or related field
Education Desired: Bachelors Degree

Experience highly preferred: Previous implementation of CLM / or other Legal technology & demonstrated Technical Aptitude

Experience highly preferred: Project & Process Management skills

Experience highly preferred: Working autonomously, taking ownership over projects and being resourceful

Experience highly preferred:  Strong organizational skills with the ability to manage multiple priorities, stakeholders and deadlines

Job Responsibilities

• Conduct spend analysis on outside counsel cost to identify cost-savings opportunities;
• Monitor outside counsel spend and manage billing processes in coordination with Finance;
• Prepare regular reports on legal spend; and provide data-driven insights to support strategic decision-making
• Leverage and support the adoption of AI-powered CLM platforms to automate contract intake, clause extraction, risk scoring and compliance monitoring.
• Implement, maintain and optimize legal technology tools in matter management, e-billing, CLM to perform and improve workflow automation, AI-enabled analytics, status tracking objectives.
• Assist in the adoption and integration of AI solutions to enhance efficiency in drafting, summarization and repository management.
• Partner with IT and procurement to ensure CLM data governance, integration with ERP/Finance systems and compliance with security and privacy standards.
• Develop playbooks, templates and reporting dashboards within the CLM system to support consistency and maintain department policies, procedures and workflows
• Use AI and CLM-generated data to benchmark contract terms, identify negotiation trends and to drive continuous improvement initiatives to enhance legal service delivery.
• Lead or support cross-functional projects involving Legal and business teams.
• Track milestones, manage resources and ensure timely delivery of Legal initiatives.
• Collaborate with internal and external legal counsel to draft and negotiate a wide range of contracts, including services, marketing, licensing, non-disclosure and other commercial agreements.
• Understand the Giant Eagle structure, its products, programs and services offerings to identify risks, develop salutation, mitigation and negotiation strategies.
• Perform risk analysis review for all contractual documents and recommend mitigation options to business stakeholders.
• Create and maintain relationships with vendors, customers and internal business units to fulfill the contract management function.
• Maintain deadlines on review deliverables and communicate on an on-going basis with business partners, vendors and internal clients about contractual issues.
• Ensure that contracts and proposals are properly entered into organizational and management databases and securely maintained.
• Prepare and provide various reports related to the contracting function, including performance reports of contracting tools and status of reviews.
• Monitor critical contract obligations to assess and consider for modification, close-out, extensions and/or renewals.
• Assist business teams with and draft change control notices, addendums and amendments to existing agreements, as needed.