Accounts & Payroll Officer

Be part of a progressive, Australian-owned healthcare agency with 40+ years of experience and a growing national footprint.

The Opportunity

As an Accounts & Payroll Officer, you’ll play an important role in keeping day-to-day finance operations running smoothly across accounts payable, customer invoicing, supplier administration and payroll support. You’ll manage key transactional activities including invoices, payments, reconciliations and payroll-related tasks, while responding to queries from suppliers, customers and employees.

Working closely with the Financial Controller and broader business, this is a great opportunity for someone who enjoys a hands-on and varied finance role, values accuracy and efficiency, and wants to contribute to a growing national healthcare organisation.

Why join us?

• Proudly Great Place to Work® certified
• Celebrate globally: Company trips (2025: Hong Kong, 2024: Thailand), Culture Champs, Year-end parties, leadership awards & more
• Grow with stability: 100+ in our 10-Year Club by 2025
• Dynamic talent network: 2,000+ across APAC and beyond
• Competitive compensation with annual reviews
• Comprehensive medical care for you and your family
• Generous paid leave because work-life balance matters
• Level up with LinkedIn Learning and tailored training
• Flexible work setup

Staff Testimonial

“Working for the best client and loving what you do makes everything enjoyable at work.”- Senior Broker, ASW Philippines.

What You’ll Do

• Process supplier invoices and credit notes, ensuring appropriate authorisation, coding, and accurate record keeping.
• Prepare supplier payment runs, process approved payments, and reconcile supplier statements, investigating outstanding or disputed items.
• Manage supplier queries and shared accounts, supplier, and client inboxes relating to invoices, payments, and account balances.
• Set up and maintain supplier records, including verifying onboarding documentation, updating supplier master data, and maintaining the supplier onboarding tracker.
• Prepare and issue customer invoices, credit notes, and approved invoice adjustments accurately and on time.
• Respond to customer and internal billing queries, assist with allocating and reconciling customer receipts, and follow up on outstanding accounts where required.
• Perform bank reconciliations, prepare finance reports, and investigate transactional discrepancies or processing issues.
• Provide general finance administration support and identify opportunities to improve transactional finance processes.
• Assist with weekly payroll by confirming shifts, reviewing payslips for accuracy, monitoring pay reversals, and following up with employees on bank account details where required.

Key Criteria

• Previous experience in transactional finance, including accounts payable, accounts receivable, customer invoicing and/or payroll.
• Hands-on experience processing financial transactions in Xero, with a good understanding of AP and invoicing processes.
• Payroll processing experience or sound knowledge of payroll administration.
• Strong numerical accuracy and attention to detail, with the ability to investigate and resolve transactional discrepancies.
• Good organisational skills, with the ability to manage recurring deadlines and multiple priorities.
• Strong written and verbal communication skills, with the ability to professionally handle customer, supplier and employee queries while maintaining confidentiality.
• Competent Microsoft Excel skills.
• Experience with AP automation or invoice management systems, Australian payroll systems and requirements, and/or an SME or growing business is a plus.

Work setup:

• Manila (BGC, Taguig): Australian hours (6 am–3 pm PHT) with a hybrid setup (1 day onsite, 4 days remote).

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