- Location
- Hong Kong - One Pacific Place
- Type
- Full-time
- Department
- Customer Service
- Seniority
- Senior
- Experience
- 3+ years
- Education
- Certification
- Source
- Workday
Description
Position Description
This role is part of the Global FIX connectivity team responsible for handling FIX connectivity requests from clients, vendors, brokers and exchanges
Key Areas of Responsibilities
Daily trading operations support for various trading desks of High Touch & Low Touch cash Equities, SWAP desk and F&O desk.
FIX testing & certifications of FIX clients, FIX vendors, FIX brokers, internal & external dark & lit pools & exchanges.
Work with infra teams to setup connectivity between external parties with the firm and able to maintain FIX network relationship.
Lead Support Analyst will also be working in shifts to support Asia / US and Europe markets.
Lead Support analyst will be working in close with FIX team in CLSA Pune, US and Australia
Perform other trade support functions when needed
Requirements
Degree holder in Computer Science or related discipline(s)
Minimum 3 years proficiency in FIX technology with good experience in FIX certification and FIX client on-boarding, preferably in Broker / Dealer environment
Proven experience in Cameron FIX or Appia or other FIX engines
Excellent knowledge of Cash Equity business, SWAP, Future & Options business in a DMA/DSA, Agency and Program FIX environment
Good understanding of Trade Flow systems needed for DMA/DSA trade booking especially in ID markets like CONNECT, Korea, Taiwan and India
Good knowledge of exchange rules of Asian markets
Good understanding of Order Management Systems like Fidessa, Flextrade etc
Good understanding of Front end systems like Bloomberg, ITG etc
Good exposure in FIX testing tools like VeriFIX
Good exposure in FIX monitoring tools like KIBANA, Grafana, Logstash, Elastic search, ITRS, etc
Good exposure in change & incident management tools like SNOW
Must be self-starter and be able to work independently
Excellent communications skills and the ability to interact with Vendors and Traders
Technology skills:Knowledge in FIX protocol (FIX versions 4.0, 4.1, 4.2 etc), and automated tools
Knowledge in ORACLE (user level)
Knowledge in Unix and Shell scripting
Programming knowledge of Java, Python will be value addition
Awareness of SRE concepts is an added advantage
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