Hospitality Director

An acclaimed, high-volume hospitality group in vibrant Asheville is seeking a hands-on, highly engaged Restaurant AGM.

Known for an exceptional employee-centric culture, deep commitment to culinary excellence, and a high-energy dining environment, this group generates some of the most beloved and successful concepts in Southern Appalachia.

The ideal candidate is a proactive floor presence and team mentor who thrives on high-volume service flow, maintaining exceptional guest engagement while driving daily front-of-house excellence. In addition to overseeing dining room operations, this hospitality director will actively influence and motivate a tight-knit team, optimize table turn efficiency, and foster guest relationships in a collaborative, growth-oriented environment.

Position Responsibilities

• Oversee nightly service flow across 200–300 daily covers, maintaining a floor-focused leadership presence to ensure an elevated guest experience.
• Recruit, train, and mentor front-of-house staff—including hosts, servers, support teams, and bartenders—fostering team buy-in and deep product knowledge.
• Manage front-of-house labor budgets, optimize staff scheduling, and monitor revenue drivers like table turns and seating efficiency.
• Serve as the primary leader of guest relations on the floor, resolving service friction with empathy and proactively driving guest retention.
• Collaborate closely with executive culinary leadership to ensure seamless FOH/BOH communication, fluid menu rollouts, and efficient pacing.
• Partner with internal events leadership to support private dining and buyout execution through strategic FOH staffing and service briefings.
• Maintain rigorous standards for floor organization, service pacing, cleanliness, and full local alcohol control compliance.

Position Requirements

• 4+ years of progressive front-of-house leadership experience within high-volume, upscale casual, or fine dining concepts.
• Proven ability to lead, mentor, and inspire service teams through a positive, hands-on, and empathetic leadership style.
• Strong financial acumen regarding FOH labor management, reservation forecasting, and operational cost controls.
• Passion for local food culture, beverage excellence, and authentic, warm guest service.
• Outstanding communication skills with a growth mindset focused on operational improvement and elevated standards.
• Flexibility to work peak operational hours, including nights, weekends, and holidays.

Compensation Package Details

• Base Salary: $75,000 – $90,000 per year
• Bonus Program: Performance-based bonus potential
• Health Benefits: Comprehensive Medical, Dental, and Vision coverage
• Healthcare Perks: Direct Primary Care membership option
• Perks & Meals: Daily staff family meals (breakfast & dinner), complimentary uniforms, dining discounts, and paid parking
• Company Events: Annual employee events
• Paid Time Off: Paid time off and sick days
• Retirement: 401(k) retirement plan

If you are a passionate hospitality leader looking to elevate your career with an industry-leading culinary group, please apply today!

Click here to apply online

Only qualified candidates will be contacted.