Help Desk / Front Office Sales Staff (2 positions)

Help Desk / Front Office Sales Staff  (2 positions)
Location: Nairobi (on-site)
Reports to: Country Manager
Employment: Permanent, with a 3-month probation
Salary: KES 25,000 per month

About Our Client
Our client is a vehicle sales business serving customers in Kenya and overseas. They are growing and want to build a team of people who will grow with the company.

The Role
You will be the first face and voice customers meet when they visit or contact the office. You will represent the brand professionally and turn enquiries into sales opportunities.

What You'll Do

• Welcome walk-in customers and visitors warmly and confidently
• Explain the company, its services and its buying process clearly
• Record enquiries and leads accurately and follow them up
• Qualify leads and hand them to the sales team with complete information
• Respond promptly to calls, emails and messages
• Take part in promotions, ground-level marketing and customer engagement activities
• Keep the front office and customer records neat and organised
• Give basic sales and marketing support when needed

What You'll Need

• A diploma or degree in Business, Marketing, Communications or a related field
• At least 2 years' experience in front office, reception, customer service or sales
• No motor industry experience required
• Basic understanding of sales and a genuine interest in marketing
• Good computer skills (MS Office and email). CRM exposure is an advantage

What We're Looking For In You
A presentable, pleasant, confident and approachable person with strong communication skills. We value attitude and interest above industry background: you should be positive, proactive and keen to learn.

The Right Fit
Our client wants people who see this as a long-term career (3 to 4 years and beyond), and who are honest, dependable and ambitious. Applicants will be asked to declare any current business interests in the vehicle trade.

How to Apply

Interested candidates should submit their updated CV and a cover letter on our Career Page by 28th October 2026

Apply directly through our Career Page https://gaprecruitment.careers-page.com/

For any inquiries, please contact us at +254 784 155 512

Gap Recruitment Services Limited is a professional recruitment firm that does not charge candidates for placement and does not discriminate.

Your journey towards a rewarding career starts here!