General Liability Claims Rep (PD)

General Liability Claims Representative (Property Damage)

Job Summary

Seeking a dedicated and experienced General Liability Claims Representative (Property Damage) to join a team. This role involves managing a portfolio of low to moderately complex general liability claims, including property damage, bodily injury, and construction-related claims. The ideal candidate will have a strong understanding of commercial lines products, policy language, and effective claims handling practices. This is a fully remote position, offering the flexibility to work from anywhere while contributing to a dynamic and growing organization.

Compensation Package

• Salary Range: $80,000 - $95,000 per year
• Bonus Opportunities:
  • General Liability Claims Representative (PD): 5% bonus
  • General Liability Technical Claims Representative (PD): 8% bonus

Benefits:

We offer a comprehensive benefits package, including:

• Health Insurance: $25/month for employee-only coverage, with affordable family options.
• Dental and Vision Insurance
• Short-Term Disability and Term Life Insurance: Provided at no cost to employees.
• Long-Term Disability and Voluntary Term Life Insurance
• Supplemental Insurance Plans: Including Accidental, Critical Illness, Hospital Indemnity, Legal Services, and Pet Insurance.
• Flexible Spending Accounts (FSA): For medical and dependent care reimbursement.
• Health Savings Account (HSA): Funded by the company.
• Paid Time Off (PTO) and Holiday Pay
• Education Benefit Program: Up to the IRS maximum allowance.
• PTO Cash-Out Option
• Employee and Client Referral Bonus Programs
• Disaster Relief Fund for Employees
• Additional Perks: Subsidized on-site café, Tickets at Work discounts, and access to a robust credit union benefits program.

Responsibilities

• Investigate, evaluate, and resolve low to moderately complex general liability claims, including property damage, bodily injury, and construction-related claims.
• Analyze and interpret commercial policy language to determine coverage and communicate decisions effectively through written correspondence, including reservation of rights and denial letters.
• Evaluate damages, establish reserves, and escalate cases with potential exposure above authority levels.
• Negotiate fair and accurate claim settlements in good faith.
• Manage litigated claim files, collaborating with defense counsel to execute appropriate plans of action and bring cases to resolution.
• Retain experts and vendors as needed to achieve optimal claim outcomes while controlling expenses.
• Maintain accurate and detailed documentation in a paperless claims system.
• Communicate with internal departments regarding claim developments and trends.
• Demonstrate an understanding of reserving requirements and philosophies, maintaining appropriate reserves on all assigned files.

Qualifications/Requirements

• Experience: 3-5 years of experience in adjusting commercial liability claims, with a proven track record of increasing responsibility and excellent customer service.
• Licenses: Must hold a public adjuster license in Florida and/or Texas, with the ability to obtain additional licenses as needed.
• Education: College degree preferred; high school diploma or equivalent required.
• Skills:
  • Strong understanding of commercial lines products, policy language, exclusions, and ISO forms.
  • Proficiency in claims handling and litigation management.
  • Excellent written and verbal communication skills.
  • Ability to manage workloads effectively and meet quality and quantity production goals.

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