Senior specialist Investigation M-pesa

## JOB OBJECTIVES

• Lead the investigation team by assigning tasks and ensure team members are delivering assigned tasks as per the Vodacash/Vodacom/Vodafone policies and procedures
• Lead, participate in, conduct independently investigations.
• Ensure that all reported allegations of fraud and crime affecting Vodacash DRC are investigated as per policy standards and DRC law.
• Ensure that where necessary as a preventative measure a precautionary suspension is enforced.
• Investigating financial crimes, internal wrongdoing, ethics concerns and any other allegations as directed by the management.
• A strong understanding of statutory requirements as well as regulatory requirements and frameworks.
• End to end investigation from conducting interviews, gathering evidence, taking statements, analyzing and writing reports.
• Working with external bodies i.e. law enforcement, external law firms, and related professionals during the course of the investigative process.
• Participating in criminal, civil and Country/Regional Disciplinary Committee proceedings as required
• Travelling as directed or required throughout the region to conduct investigations

## Technical professional expertise

• Knowledge of criminal law, Regulation of Investigatory Powers Act, Data Protection Act and MoneyLaundering legislation
• Knowledge of Telecommunications Fraud
• Experienced negotiator, able to display innovative ideas and apply fresh ideas to solve issues
• Demonstrable track record of a commercial approach to security and investigations
• Must show a broad vision for the future threat landscape
• A decisive person, able to guide and exercise control within a diverse population and within a rapid and fast moving company
• Experienced in investigations
• Conduct investigations in accordance with Vodacash/Vodacom policies and procedures (Evidence sourcing, investigations, witness interviews, etc.).
• Identify, recommend and implement internal control measures to pro-actively prevent incidents of economic crimes against Vodacash.
• Produce quality reports in accordance with business requirements.
• Liaison with all Vodacash staff and clients.
• Compilation of disciplinary bundles and giving evidence at disciplinary enquiries where required.
• Ensure proper filing of all records in accordance with policy, legislation and business procedure.
• Pro-active identification of criminal syndicates and further addressing such threats in a quick and effective manner.
• Liaison with all stakeholders, clients, external complainants, etc

## Job specific requirements

• At least five years of practical experience as a lawyer, judge, investigator, or in a related field.
• A Law, Criminology or Forensic degree is essential
• Right to appear in court
• Policies and procedures, best/recommended practices and internal processes
• Corporate Environment
• Legislation
• Disciplinary Enquiry and Legal Proceedings
• Investigation Skills
• Conflict Management
• Risk Assessment
• Interpersonal Skills
• Report writing
• Communications Skills

## Competencies

• Delivering Results and Meeting Customer Expectations
• Following Instructions and Procedures
• Writing and Reporting
• Adhering to Principles and Values
• Working with People
• Presenting and Communicating Information
• Analyzing
• Relating and Networking
• Coping with Pressures and Setbacks
• Planning and Organizing
• Achieving Work Goals and Objectives
• Integrity and ethical behavior
• Good in Team management