Lead HVAC Service Technician

Description

Join a team where your experience is valued—and your earning potential matches it.

Custom Aire Inc. is a family-owned HVAC contractor with over 57 years of experience serving residential, commercial, and industrial clients throughout Philadelphia, Bucks, Montgomery, and surrounding areas. We provide full-service HVAC solutions—from design and fabrication to installation, service, and maintenance.

Our work spans a wide range of systems, including:

• Heat pumps, air handlers, and ventilation systems
• Gas, oil, and propane heating systems and boilers
• Ductless and fully ducted AC systems
• Rooftop units and indoor air quality solutions
• Custom ductwork and metal fabrication

Position Overview

We’re seeking experienced HVAC Service Technicians to handle diagnostics, repairs, and maintenance for residential and light commercial customers. This role is ideal for a technician who takes pride in their work, communicates well with customers, and wants to maximize their earning potential.

Schedule & Compensation

• Schedule: Monday–Friday, 7:30 AM – 3:30 PM
• Overtime: Available as needed
• On-call: Weekend standby rotation with stipend

Compensation:

• $38–$42/hour (based on experience)
• Annual earnings: $75,000 – $100,000+
• Additional income through overtime, bonuses, and sales incentives

Benefits

• Health, Dental, and Vision Insurance
• Life Insurance
• Short- and Long-Term Disability
• Paid Time Off (Vacation, Sick, Personal, Holidays)
• 401(k) with 4% company match
• Industry-leading bonus and commission structure
• Paid training (in-house and factory)
• Company vehicle, gas card, phone, and tablet
• Uniforms provided
• Tool and boot allowance

Key Responsibilities

• Diagnose, repair, and maintain HVAC systems in residential and light commercial settings
• Communicate clearly with customers about issues, solutions, and pricing
• Deliver a high level of customer service and professionalism
• Follow company safety standards and procedures
• Participate in ongoing training and development
• Represent the company with a positive attitude and professional appearance

Why Join Custom Aire?

• Established, family-owned company with long-term stability
• Strong earning potential with performance-based incentives
• Supportive team environment with ongoing training
• Opportunity to grow into leadership roles

Requirements

Qualifications

• High school diploma or equivalent
• Valid driver’s license with insurable driving record
• Ability to pass background check and drug screening
• 8+ years of HVAC service experience
• EPA Universal Certification
• Strong troubleshooting and repair skills across a wide range of HVAC systems
• Experience with:
  • Forced air, ductless, and hydronic systems
  • Gas, oil, and electric equipment
• Ability to read and interpret wiring diagrams
• Experience presenting repair/replacement options to customers
• Strong customer service and communication skills
• Willingness to work overtime when needed
• Positive attitude and team-oriented mindset
• Basic sheet metal knowledge