- Salary
- $72k – $120k
- Location
- Remote
- Workplace
- Remote
- Department
- 966-Customer Success Adm
- Education
- Bachelor
- Source
- Greenhouse
Description
We are a hybrid, remote-office company dedicated to growing our talent anywhere!
We have onsite locations in: Sioux Falls, SD, Scottsdale, AZ, Louisville, KY, Troy, MI, Franklin, TN, Easton, PA.
At Pathward, we take tremendous pride in our purpose to create financial inclusion for all™. We are a financial empowerment company that works with innovators to increase financial availability, choice, and opportunity for all. We strive to remove barriers that traditional institutions put in the way of financial access, and promote economic mobility by providing responsible, secure, high quality financial products.
We are a team of problem solvers and innovators who celebrate our differences and know that our unique perspectives make us stronger and well-positioned for success. We celebrate, and embrace, our team members through our *HUMBLE*HUNGRY*SMART approach, and we believe that we are strongest when we embrace the voices of our employees, customers, partners, and the communities we serve.
About the Role:
Aligns technology solutions with business strategies to improve business reporting capabilities, enhance technical analyses, improve forecasting accuracy, facilitate operational planning and refine other such processes to maximize business performance in Payments. This role requires both technical data analytic skills as well as thought leadership.
What You Will Do:
- Uses knowledge of business metrics and data structure to deliver ongoing business reporting on base metrics and discover and/or anticipate problems where data can be used to solve the problem or drive important insight to inform business strategy.
- Actively participates in initial and continual development, as well as on-going maintenance of reports and models.
- Maintains and refines historic and forward-looking business metrics and statistics that can be used to help guide decision making.
- Assists in the creation and compilation of daily, weekly, monthly and quarterly reporting packages, highlighting results and variance analysis.
- Identifies and executes opportunities for process improvement and standardization across business lines.
- Drives standard definitions around key data elements and identify and support projects related to achieving data consistency, availability and quality.
- Drives the identification and implementation of technology solutions to reduce manual processes, enhance controls, improve cycle times, and support consistency. This role will play an integral role in the transition from a legacy reporting environment to a more modern platform and the ongoing evolution of executive dashboards and reporting.
- Generates one-time, ad hoc reports by crafting custom queries against the data repository.
- Works closely with internal and external partners to obtain supporting information and data.
- Develops a consistent view of product performance and operational support functions.
- Other duties as assigned.
What You Will Need:
- Bachelor's degree or equivalent education and work experience.
- 5+ years work experience preferably in Payments (or adjacent industry)
- An ability to problem solve complex data and technical challenges related to their reporting responsibilities independently or in collaboration
- Strong organizational project management skills to manage reporting migration and ad hoc requests
- Strong ability to collaborate with internal customers
- Experience with: ThoughtSpot, PowerBI (building reports, entitlements), SQL, Snowflake, Advance Excel and SalesForce Reporting
- Experience working through SDLC
The responsibilities listed above are not all inclusive and may be changed at any time.
Salary range: $72,000 – $120,000
The salary range reflects the minimum and maximum target for a new hire in this role. Individual pay within the range will be determined by multiple factors which can include but are not limited to a candidate’s experience, qualifications, skills, and location. Your recruiter can share more about the specific salary for your location during the hiring process. Ranges may be modified in the future.
This role is also eligible for an annual performance-based incentive opportunity. Pathward offers a comprehensive benefits package for eligible employees, including health insurance, 401(k) retirement benefits, life insurance, disability benefits, paid time off, and more.
#LI-Remote
Don’t have everything listed under qualifications? If you’re excited about this role but your experiences don’t match exactly to everything in the posting, we encourage you to apply anyway. You may be just the right candidate for this or other Pathward roles. Pathward is an equal employment opportunity employer and considers candidates for roles without regard to their race, sex, national origin, ethnicity, age, disability or any other category protected by law.
Who we are:
Our commitment to inclusion is woven into our DNA. We believe that we are strongest when we embrace the voices of our employees, customers, partners, and the communities we serve.
We provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, ethnicity, religion, sex, sexual orientation, gender identity, transgender status, pregnancy, national origin, age (age 40 and over), disability, genetic information, marital status, hair texture or hairstyle, ancestry, service in the uniformed services, protected veteran status, status as a victim of domestic violence or any other class protected by federal, state and local laws.
Please click here to learn more about our benefits and review information about our Privacy Policy, Affirmative Action Plan and other notices. Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. For assistance completing an application, please contact a Pathward People & Culture Representative by emailing – [email protected]
Please click here to view Pathward's Applicant Privacy Notice.
Applications will be accepted for a minimum of 3 days after posting, and there is no predetermined date by which applications should be submitted.
Knowingly submitting false information will result in disqualification for consideration of future positions, termination of employment and forfeiture of other rights.
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