Chief Operating Officer

Overview

The Chief Operating Officer is responsible for the direction and operation of multiple units, branches, and programs of the organization with primary concern for program development, implementation, evaluation; staff recruitment, development, and evaluation; immediate supervisor for Director of Program Operation and Area Director; facility management; budget management, and capital improvements. Provides advice and guidance to management in the development and implementation of policies and practices that comply with all applicable regulations and are consistent with Boys & Girls Club mission and values.

Responsibilities

 

KEY ESSENTIAL JOB RESPONSIBILITIES:

Leadership

• Oversee the implementation and delivery of operations, programs, services, and activities that facilitate achievement of youth development
• Establish relationships with key individuals and organizations in each of our service communities. Individuals could include but not limited to mayor, city council, city manager, school superintendent, chamber CEO, police chief, major donors, and other community leaders.

Strategic Planning

• Through observation and collected data, evaluate overall program effectiveness based on participation and achievement of stated goals and associated youth development outcomes; recommend modifications to improve program performance, as
• Working with the CEO and Board of Directors, determine potential growth opportunities to add additional facilities or program service locations to serve additional youth in Deep East Texas.
• Working with the CEO and Board of Directors to provide continual progress toward achieving goals established in the Strategic Plan for the organization.

Board Development

• Support Advisory and Board Committee as Attend regular meetings, assist with recruitment of new members, and support advisory committee events by soliciting donations, selling tickets/tables, and providing event support.

Resource Management

• Coordinate agency budget development; monitor and report variances in revenues and
• Manage administrative and operational processes, overseeing the maintenance and repair of buildings, equipment, and other facilities. With assistance of Area Director, prepare capital improvement budget.
• Manage performance of assigned Directors and other staff in achieving goals, providing technical assistance in program design, development, community relations and program
• Work with Director of Program Operations to implement staff recruitment, development, on-boarding, safety, and training program Working with Development department to insure support for special events and grant opportunities, delivery, and evaluation.

 

Partnership Development

• Develop collaborative partnerships with other youth serving organizations, members, parents, families, and community organizations.

Marketing and Public Relations

• Participate in activities to build and maintain public trust in the Club and its
• Join local civic groups to expand future opportunities for funding and services to benefit our clubs and programs.

 

ADDITIONAL RESPONSIBILITIES:

• May assist in the administration of restricted programs by overseeing program operations at each location. Ensure the completion of required reports; prepare any required interagency reports.
• May be responsible for managing human resources programs and systems including recruitment, employee relations, compensation and benefits, training, and development.

PHYSICAL REQUIREMENTS/WORK ENVIRONMENT:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand, walk; use hands to finger, handle, or feel; to talk and hear. The employee is occasionally required to sit; reach with hands and arms. Standing/walking 30% of the time, sitting 50% of the time and traveling 20% of the time. The employee must occasionally lift and/or move up to 20 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

 

Qualifications

SKILLS/KNOWLEDGE REQUIRED:

• Bachelor's degree from an accredited college or university preferred.
• A minimum of five years’ work experience in nonprofit agency operations management and supervision, with at least two years at the Director level; or an equivalent combination of experience.
• Considerable knowledge of the mission, objectives, policies, programs, and procedures of Boys & Girls Clubs; of the principles and practices of nonprofits, and knowledge of resource development practices and activities.
• Demonstrated ability to: organize, direct and coordinate operations; oversee personnel supervision, and recruitment and retention of personnel; manage facilities and budgets.
• Leadership skills, including negotiation, problem solving, decision making, and delegation.
• Strong communication skills, both verbal and written.
• Ability to manage multiple tasks and to develop solutions to problems with limited supervision.
• Ability to establish and maintain effective working relationships with club staff, subordinates, board members, community groups, and other related agencies.

DISCLAIMER

The information presented indicates the general nature and level of work expected of employees in this classification. It is not designed to contain, nor to be interpreted as, a comprehensive inventory of all duties, responsibilities, qualifications, and objectives required of employees assigned to this job.