AI Enablement Specialist

We’re an industry-leading health technology company on a mission to help people get better. We started in 2011 with one simple idea. Make it easier for practitioners to access the products they trust so they can deliver better care.

That simple idea grew into a platform that powers every part of care. Today, more than 125,000 practitioners use Fullscript for clinical insights, lab interpretations, patient analytics, education, and access to high-quality supplements. Over 10 million patients rely on Fullscript to stay connected to their care plans and follow through on treatment.

We build tools that make care smarter and more human. Tools that save time, simplify decisions, and help practitioners stay closely connected to the people they care for. When everything they need is in one place, they can focus on what matters most: helping people get better.

This is your invitation.

Fullscript is looking for an AI Enablement Specialist to help Fullscripters use AI confidently, responsibly, and effectively in their day-to-day work.

You will join Team GSD, Fullscript's AI and automation enablement team. GSD helps departments improve how work gets done by combining practical AI education, workflow discovery, and scalable automation. This role will own the human side of that work: turning fast-moving AI capabilities and internal tools into clear, useful learning experiences that meet people where they are.

 

This is primarily a content, enablement, and adoption role. You will build the self-serve resources, interactive learning experiences, communications, and support models that help teams learn independently. You will also work with stakeholders to uncover workflow pain points, assess AI and automation opportunities, and translate what you learn into clear inputs for the GSD roadmap.

 

You will not be expected to build machine learning models or act as a full-time trainer. You should, however, be hands-on and credible with modern AI tools, curious about how people learn, and comfortable facilitating a live session or webinar when it is the best way to help a group move forward.

• Own the creation of Fullscript’s AI training and development content, including practical guides, slide decks, blogs, videos, playbooks, templates, and role-based learning paths.

• Build and continuously improve interactive, self-serve learning experiences that make Fullscript’s AI knowledge easy to find, understand, and apply independently.

• Identify user groups, learning needs, and skill gaps across Fullscript, then tailor content to their workflows, business context, and level of AI fluency.

• Stay current on AI tools, capabilities, use cases, and emerging trends, using that knowledge to keep Fullscript’s learning materials accurate, relevant, and practical.

• Partner with AI Champions to shape departmental adoption roadmaps, equip them with reusable resources, and support the rollout and internal go-to-market of new AI tools.

• Build strong relationships across the business, observe how teams work, and uncover operational pain points, knowledge gaps, and opportunities for AI or automation.

• Gather requirements and frame opportunities by documenting the problem, users, current workflow, expected impact, data needs, feasibility, and risk, then translate those insights into clear recommendations for GSD roadmap planning.

• Serve as a frontline enablement partner for GSD applications, turning recurring questions, adoption barriers, and user feedback into better content, product guidance, and roadmap inputs.

• Measure and improve enablement through signals such as content engagement, tool usage, proficiency, support trends, time saved, and business impact.

• Facilitate select workshops, webinars, office hours, or onboarding sessions, share useful practices across teams, and occasionally represent Fullscript at relevant industry events. 

Great work happens when people feel supported, trusted, and inspired. At Fullscript, we stay curious and keep finding smarter ways to make care better. We grow together, take on new challenges, and focus on impact. We put people first, work as a team, and leave egos at the door.

What to Know Before You Apply

We’re grateful for the interest in joining Fullscript. To make sure your application reaches our hiring team, please apply directly through our careers page.

A quick note: Due to the high volume of applications, we’re not able to respond to phone or email inquiries about application status. If there’s a match, our team will reach out directly.

Fullscript is an equal opportunity employer committed to creating an inclusive workplace. Accommodations are available upon request at [email protected].

All offers are contingent on successful background checks conducted in compliance with federal, state, and provincial laws.

We use AI tools to support parts of the hiring process, including screening and reviewing responses. Final hiring decisions are always made by people and follow all applicable privacy and employment laws in Canada and the U.S.