HUMAN RESOURCES GENERALIST, FCSO

POSITION SUMMARY
The HUMAN RESOURCES GENERALIST supports the Sheriff’s Office by performing a wide range of professional HR duties that ensure effective personnel management, compliance with federal/state employment laws, and alignment with agency policies and procedures. This role is central to maintaining a well-functioning workforce. The HUMAN RESOURCES GENERALIST serves as a resource to employees and supervisors, assists with recruitment and retention, manages sensitive personnel matters, and contributes to a positive, accountable workplace culture.


KEY RESPONSIBILITIES

Recruitment & Staffing
Coordinate full-cycle recruitment for sworn, detention, and civilian positions, including job postings, applicant screening, interview scheduling, and background documentation collection.

Maintain applicant tracking systems and ensure timely communication with candidates.

Participate in job fairs, community outreach events, and departmental recruitment initiatives.

Onboarding & Orientation
Facilitate new-hire onboarding, ensuring completion of all required documentation, credential verification, and policy acknowledgments.

Conduct HR orientation sessions covering benefits, workplace expectations, ethics, and Sheriff’s Office procedures.

Employee Relations
Assist supervisors with corrective action processes, documentation, and performance improvement plans.

Ensure confidentiality and adherence to legal and departmental standards.

Promote positive employee engagement through communication, recognition programs, and wellness initiatives.

Compliance & Policy Administration
Ensure HR practices comply with federal and state employment laws (FLSA, FMLA, ADA, EEOC, HIPAA) and local civil service rules.

Maintain knowledge of law-enforcement-specific regulations, including POST standards, detention staffing mandates, and background check requirements.

Assist with policy updates, distribution, and training related to HR and workplace conduct.

Maintain accurate and secure personnel files in accordance with retention laws and agency policy.

Benefits & Leave Management
Guide employees through enrollment, qualifying life events, and benefits questions.

Manage leave programs such as FMLA, military leave, workers’ compensation, and workplace accommodations.

Coordinate with risk management on injury claims and return-to-work processes.

Payroll & HRIS Support
Assist with payroll processing, timekeeping audits, and corrections for sworn and professional staff.

Maintain employee data in HRIS systems, ensuring accuracy in job classifications, pay grades, certifications, and assignments.

Training & Professional Development
Coordinate employee training sessions related to HR topics.

Support career development initiatives.

Reporting & Data Management
Prepare HR reports, metrics, and dashboards related to staffing, turnover, overtime, demographics, and compliance.

Assist with audits, accreditation processes, and data requests from command staff or external agencies.

Maintain confidentiality and ensure secure handling of sensitive information.


QUALIFICATIONS
Bachelor’s degree in Human Resources, Public Administration, Criminal Justice, or related field preferred.
2–5 years of professional HR experience; public safety or government experience strongly preferred.
Professional HR Certification strongly preferred.
Experience with recruitment, employee development, and HR compliance required.
Strong understanding of employment law, HR best practices, and public-sector HR processes.
Familiarity with public safety hiring standards, POST requirements, and background investigations.
Excellent communication, interpersonal, and conflict-resolution skills.
Ability to maintain confidentiality and handle sensitive matters with discretion.
Proficiency in HRIS systems, Microsoft Office, and applicant tracking platforms.
Strong organizational skills and ability to manage multiple priorities in a fast-paced environment.

Working Conditions
Work is primarily performed in an office setting within the Sheriff’s Office.
Occasional travel to training sites, job fairs, or other county facilities.
May involve handling stressful or sensitive situations.

Core Competencies
Integrity & Ethics – Upholds the mission and values of the Sheriff’s Office.

Confidentiality – Protects sensitive personnel and operational information.

Accountability – Ensures accuracy, compliance, and follow-through.

Communication – Clear, respectful, and professional interactions with all levels of staff.

Problem-Solving – Uses sound judgment to resolve HR issues effectively.

Service Orientation – Provides responsive, supportive assistance to employees and supervisors.Purpose of Classification:

The purpose of this classification is to assist in the administration of human resources programs and operations of a complex nature for the Fulton County Sheriff’s Office.  This classification series is distinguished from the Departmental Human Resources Generalist series in that it provides administration of human resources programs and operations of a complex nature for a large human resources unit.

Essential Functions:

The following duties are normal for this position. The omission of specific statements of the duties does not exclude them from the classification if the work is similar, related, or a logical assignment for this classification. Other duties may be required and assigned.

Performs customer service functions in person, by telephone or by email; provides information and assistance regarding department services, forms or other issues; responds to routine questions, complaints, or requests for service; initiates problem resolution.

Assists in managing personnel, policies, and procedures; advises departmental supervisors regarding human resource practices and issues; prepares and recommends personnel policies; drafts and/or revises personnel policies and procedures; resolves and recommends solutions to sensitive human resources issues.

Ensures compliance with all applicable laws and ordinances; reads, assimilates and disseminates information on changes in laws and regulations; analyzes impact of changes on department policies and procedures; recommends compliance processes or procedures; responds to internal and external requests for information regarding local, state and federal personnel laws and ordinances.

Conducts training classes for employees within the department pertaining to policy and procedures and ensures compliance; facilitates/conducts orientation sessions and training sessions for interpersonal skills and basic office skills; responds to internal and external requests for staff assistance, instruction, information, guidance, policy interpretation, etc.

Maintains guidelines for personnel transactions, such as hires, promotions, transfers, performance reviews and terminations; recruits and selects personnel; prepares and publishes advertisements for available jobs; prepares, analyzes and revises job descriptions; conducts screenings, interviews, background and reference checks; schedules physicals and drug screenings; makes hiring and firing recommendations; maintains related documentation.

Assists in administering benefits plans, programs and contracts; evaluates benefit program usage and premium costs, terms, renewals and modification of contracts; develops recommendations and requests for proposal for new benefits plans; implements annual benefits meetings and enrollments; notifies employees of benefit program changes.

Assists in administering worker's compensation programs, contracts and reporting; assists injured employees and care providers through service and payment process; calculates billing; notifies employees of plan changes and processes.

Researches, compiles, and/or monitors administrative, statistical or other data pertaining to department operations; summarizes data, performs routine data analysis, and   prepares reports; conducts research of department files, database records, electronic data sources, Internet sites, hardcopy materials, or other sources as needed.

Maintains a variety of confidential files and information, including drug test results for other departments; retains, stores, or destroys files as required.

Processes a variety of documentation associated with department/division operations, within designated timeframes and per established procedures: receives and reviews various documentation, including applications, employee information and data, and policies and procedures; reviews, completes, processes, forwards or retains as appropriate; prepares or completes various forms, reports, correspondence, and other documentation, including policies, procedures, and spreadsheets; compiles data for further processing or for use in preparation of department reports; and maintains computerized and/or hardcopy records.

Operates a personal computer to enter, retrieve, review or modify data, utilizing word processing, spreadsheet, database, presentation, Internet, e-mail, or other software; and operates general office or other equipment as necessary to complete essential functions.

Communicates with supervisor, other employees, the public, and other individuals as needed to coordinate work activities, review status of work, exchange information, or resolve problems.

Additional Functions:

Performs other related duties as required.NECESSARY SPECIAL REQUIREMENTS:
*All applicants must agree to and successfully pass a background investigation, drug screening and polygraph to be considered for employment with the Fulton County Sheriff's Office.*

EXAMINATION:
The examination will consist of an evaluation of education and experience, accomplished by analysis of the application. Application must document that the applicant possesses the minimum knowledge, skills, education and experience as listed to be rated as qualified. If selected, an official, accredited college transcript is required, at time of employment, for all degrees/course work used to qualify for this position.

ALL APPLICATIONS MUST BE COMPLETED IN FULL BEFORE THEY ARE SUBMITTED. PLEASE REVIEW ALL APPLICATIONS FOR ACCURACY AND MAKE ALL CORRECTIONS BEFORE SUBMITTAL BECAUSE ERRORS CAN RESULT IN NOT MEETING THE MINIMUM QUALIFICATIONS. ADDITIONAL INFORMATION WILL NOT BE ACCEPTED AFTER APPLICATIONS ARE RECEIVED BY THE DEPARTMENT OF HUMAN RESOURCES MANAGEMENT.


Performance Aptitudes:

Data Utilization: Requires the ability to evaluate, audit, deduce, and/or assess data using established criteria. Includes exercising discretion in determining actual or probable consequences and in referencing such evaluation to identify and select alternatives.

Human Interaction: Requires the ability to work with others to coordinate the more complex programs and more complex problems associated with the responsibilities of the job. Often represents the department and/or organization when dealing with others.

Equipment, Machinery, Tools, and Materials Utilization: Requires the ability to operate, maneuver and/or control the actions of equipment, machinery, tools, and/or materials used in performing essential functions.

Verbal Aptitude: Requires the ability to utilize a wide variety of reference, descriptive, and/or advisory data and information.

Mathematical Aptitude: Requires the ability to perform addition, subtraction, multiplication, and division; the ability to calculate decimals and percentages; the ability to utilize principles of fractions; and the ability to interpret graphs.

Functional Reasoning: Requires the ability to apply principles of influence systems, such as motivation, incentive, and leadership, and to exercise independent judgment to apply facts and principles for developing approaches and techniques to resolve problems.

Situational Reasoning: Requires the ability to exercise judgment, decisiveness and creativity in situations involving evaluation of information against measurable or verifiable criteria.

It is the policy of Fulton County that there will be equal opportunity for every citizen, employee and applicant, based upon merit without regard to race, color, religion, national origin, gender, age, genetics, disability or sexual orientation.