Specialist, Relationship Management, Business Partnering

Job Description

Are You Ready to Make It Happen at Mondelēz International?

Join our Mission to Lead the Future of Snacking. Make It Matter.

We are embarking on an exciting multi-year transformation journey to bolster our digital core by implementing O9 planning and SAP S4HANA systems. Join our central team as a Change Management Specialist and play a pivotal role in supporting our senior Change Managers to ensure these critical initiatives are adopted and sustained across our global operations.

We are seeking a proactive and detail-oriented professional to join our Change Management Office as a Change Management Specialist. In this role, you will be an integral part of our central change management team, providing essential support to senior Change Managers in delivering change, training, and communication deliverables for our large-scale digital transformation programs.

How you will contribute

You will offer your support on issues and challenges that arise in the processes used in the shared services team and/or with third-party suppliers. In addition, you will support internal and external continuous improvement initiatives and see business projects through to completion. You will also contribute to operational processes by ensuring that key performance indicators and performance management targets are met and by sharing best practices and supporting the super key user community.

What you will bring

You will:

• Assist senior Change Managers in the development and execution of change management plans and strategies.

• Support the creation of impactful communications materials, including drafting messages, presentations, newsletters, and coordinating their distribution across various channels.

• Coordinate the logistics for training sessions, workshops, and stakeholder engagement events, ensuring smooth execution.

• Help maintain and organize change management documentation, trackers, and project repositories to ensure information is current and accessible.

• Contribute to change impact analysis by gathering relevant data and preparing summary reports.

• Collaborate with various project teams, vendors, and internal stakeholders to facilitate seamless change implementation activities.

• Support the monitoring and reporting of change adoption metrics by compiling data and assisting in the preparation of progress updates.

• Assist in preparing presentations and materials for key stakeholder meetings.

What you will bring 

• A desire to build your career in change management and accelerate your impact with experience and knowledge in:

• 5-8 years of experience in project support, communications, human resources, or an entry-level management role.

• Strong organizational skills with an ability to manage multiple tasks, prioritize effectively, and meet deadlines.

• Proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, SharePoint) is essential.

• A proactive, detail-oriented approach with a strong eagerness to learn and contribute to complex global projects.

• Ability to work effectively and collaboratively in a fast-paced, team-oriented global environment.

• An interest in digital transformation, technology adoption, and enterprise systems (e.g., ERP systems like SAP S4HANA or planning systems like O9).

More about this role

We are looking for someone who is:

• Highly organized and adept at managing administrative and coordination tasks to support project success.

• Eager to learn and grow their expertise within the field of change management in a dynamic, global organization.

• A collaborative team player with excellent interpersonal skills, capable of building effective working relationships.

Education / Certifications:

• Bachelor's degree in Business Administration, Communications, Human Resources, Organizational Development, or a related field.

• No specific change management certifications are required, but a keen interest in change management methodologies and principles is a significant plus.

• Travel requirements: Minimal travel

• Work schedule: Hybrid 

• Location: Kuala Lumpur

No Relocation support available

Business Unit Summary

Headquartered in Singapore, Mondelēz International’s Asia, Middle East and Africa (AMEA) region is comprised of six business units, has more than 21,000 employees and operates in more than 27 countries including Australia, China, Indonesia, Ghana, India, Japan, Malaysia, New Zealand, Nigeria, Philippines, Saudi Arabia, South Africa, Thailand, United Arab Emirates and Vietnam. Seventy-six nationalities work across a network of more than 35 manufacturing plants, three global research and development technical centers and in offices stretching from Auckland, New Zealand to Casablanca, Morocco. Mondelēz International in the AMEA region is the proud maker of global and local iconic brands such as Oreo and belVita biscuits, Kinh Do mooncakes, Cadbury, Cadbury Dairy Milk and Milka chocolate, Halls candy, Stride gum, Tang powdered beverage and Philadelphia cheese. We are also proud to be named a Top Employer in many of our markets.

Mondelēz International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Job Type

Temporary (Fixed Term)

Relationship Management

Global Business Services