Key Account Manager (Hard Discount & Out of Home (Petrol))
The Magnum Ice Cream Company Careers
·5 days ago
- Location
- Magnum ICC Tour & Taxis, Belgium
- Type
- Full-time
- Department
- Sales
- Seniority
- Manager
- Experience
- 3+ years
- Closing date
- Today
- Source
- Workday
Description
Life tastes better with ice cream
With 19.000 expert ice cream colleagues and iconic brands like Wall’s, Cornetto and Ben & Jerry’s, loved in 76 countries, we are the world’s largest Ice Cream company leading the industry.
We create iconic ice cream brands that are part of everyday life, bringing moments of joy to millions of people around the world. Everybody loves ice cream. And as the world’s biggest pure‑play ice cream company, we have the scale and ambition to make a real difference.
What truly sets us apart is how we work.
We move fast and keep things simple. We turn ideas into action, trust people to take ownership, and work as one team to win together with integrity. Our culture is high‑performance, collaborative and focused on getting things done.
We’re curious and ready for what’s next. We embrace digital, use data to make better decisions, and keep learning, including how AI can help us work smarter and serve consumers better.
The role
As a Key Account Manager, your mission is to develop, negotiate and deliver a win-win Customer strategy and Customer Business Plan through the best integration of our internal category strategy and the strategy of the customers. With the aim to achieve our profit/OSG/VMS/... targets & grow our key brands/segments while driving the category growth for the retailer. You love selling, analyzing numbers, building customer relationships, negotiating & working in team. Then you are the person we are looking for!
Alongside your retail responsibilities, you will manage a portfolio of Petrol customers, helping to further grow our Ice Cream brands in one of the most impulsive and dynamic consumption channels.
This role is ideal for someone who loves selling, negotiating, analysing performance, building customer relationships and turning opportunities into business results.
What you'll be responsible for
As a Key Account Ice Cream, you bring the voice & needs of the customers, channels and shoppers towards the different stakeholders. You work closely with the Sales Lead, CSP team and the European Sales Lead. Externally you will be the key commercial point of contact for your customers within the in home and out of home channel. With support of the National Account Manager, you will be responsible for the negotiations and commercial external relationships at buyer level. This includes:
Commercial: Co-Responsible for 58mio Belgium Ice Cream Business. Support customer negotiations and annual business planning processes.
Win: Ensure Ice Cream Belgium business growth, whilst outperforming the market
Strategic Vision: Create, develop and implement short- and long-term commercial strategies and plans aligned with the Belgian Ice Cream business goals and objectives. Collaborate with Marketing and CSP on activities and innovation to deliver against channel and category growth opportunities
Channel: Drive Channel & Customer negotiation and execution plans, prioritization, field execution, identify commercial opportunities
Financial Targets: deliver financial and non-financial targets and contribute to budget development of promotional plans
Performance management: manage and monitor commercial activities, using key metrics to evaluate performance
Customer and consumer-Centric Approach: Understand the needs of our customers and ensure their satisfaction.
Stakeholder Engagement: Build and maintain strong and profitable partnerships with key stakeholders both externally and internally. Ensure optimal network and relationship management. Bring the voice of your customers into the organization and influence internal decision-making through customer and shopper insights.
We're looking for someone who
Minimum 3 years of experience within FMCG, Sales, Category Management or Commercial roles.
Proven experience managing customers and commercial relationships.
Strong interest in retailer dynamics and customer strategy.
Experience in negotiations and business planning.
Understanding of P&L management and commercial financials.
Experience within Retail, Discounters or Out-of-Home is a strong advantage.
Fluent in Dutch, French and English.
A can-do mentality and strong team spirit, cultivating a culture of entrepreneurship and inclusiveness.
Skills
Customer relationship management
Commercial acumen
Strong negotiation skills
Analytical thinking and data-driven decision-making
Strategic planning
Financial understanding
Business Intelligence
Business execution excellence
Stakeholder management
Problem solving
Project management
Entrepreneurial mindset
Leadership
You are energized by delivering fantastic results and continuously challenge yourself to raise the bar.
You take ownership, demonstrate resilience and focus on execution.
You use data and insight to identify opportunities and make smart decisions.
You collaborate effectively across teams and functions.
You have a growth mindset and continuously seek opportunities to learn and develop.
#TMICC
Why join us?
This is a place for people who are passionate about ice cream and are growth obsessed - both for the business and for themselves. People who act like an owner and drive our business end-to-end. People who are driven by success to deliver more than we ever thought we could!
You’ll thrive here if you value an inclusive culture, with low ego and hierarchy - and if you’re excited to continuously learn and challenge how we work, using digital, data, and new thinking to push us forward.
- Roles with real accountability and visible impact
- Free to move fast, experiment and challenge how things are done
- Continuous learning and development as the business grows
- Reward linked to performance and contribution.
Your career here is shaped by what you deliver, as you work across functions and markets and grow with the business.
Ready to build the future of Ice Cream?
If this sounds like the place where you'd thrive, we'd love to hear from you. Apply online and share your CV. We'll review your application and be in touch with the next steps.
If you are an individual with a disability and require assistance at any time during our recruitment process, please let your Talent Acquisition Partner know.
Additional information
The Magnum Ice Cream Company is an Equal Opportunity Employer. We embrace diversity and are committed to creating an inclusive environment where everyone can do their best work regardless of age, disability, gender identity, race, religion, sexual orientation, or any other protected characteristic. We encourage people with all backgrounds to apply including Aboriginal and Torres Strait Islander Peoples, and Māori and Pacific Peoples.
