Organizational Development Manager

Role Purpose:  

Improve the company’s performance, processes, and organizational capabilities by leading development and transformation initiatives in coordination with department managers.

Key Responsibilities:

Translate the CEO’s strategic direction into practical development plans and measurable initiatives.

Assess existing processes, structures, and systems, and identify opportunities for improvement.

Lead approved initiatives to improve efficiency, service quality, costs, and coordination between departments.

Develop performance indicators and dashboards, monitor progress, and follow up on corrective actions.

Work with Operations and the Project Management Office to improve contract and project delivery.

Support improvements to governance, policies, responsibilities, and delegated authority.

Lead change management activities, including communication, stakeholder engagement, and training coordination.

Support digital transformation and process automation with Technology and Information Technology.

Prepare business cases and feasibility assessments for proposed improvements.

Report results, risks, and decisions requiring approval to the CEO.

Authority:  

Lead approved development initiatives within delegated authority and budgets. Department managers retain responsibility for their daily operations unless otherwise formally assigned.