Process Expert | Financial Crime Unit

Job Description & Summary

The Financial Crime Unit (FCU) Process Stream comprises of over 60 members. We support clients (mostly in the financial services industry) in their operations in an increasingly challenging business environment – global economic uncertainty, ramped-up regulatory and legal requirements, as well as unprecedented operational and technological headwinds. 

We help clients transform their processes and operating models by implementing strategies meant to reduce operational complexity through streamlining processes, optimization of technology and efficient use of resources. As the Process Stream we help our clients re-imagine “what is possible” and build sustainable business models that can be adapted to the requirements of specific industries. 

We are looking for:  

Process Expert (Senior Associate)

Your future role:  

• Key contributor to the delivery of a client engagement or an internal initiative, e.g. determine what needs to be done by exploring innovative solutions, engage with the client and your team to develop your understanding of the Client’s operating models and international regulatory systems, take personal ownership for the quality and efficiency of deliverables, and contribute to client account planning.  
• Continued learning and development in the subject matter of Financial Crime Compliance, e.g. understanding the impact of changes to regulations, forming a perspective on how institutions respond, what constitutes ‘best practice’ in relation to policies, operating models, technology, etc.  
• Active participation in the global PwC network, e.g. build a collaborative network with other PwC member firms in order to share knowledge and provide a truly global perspective for our Clients.  
• Invest in the development of others through mentoring and coaching, e.g. recognize others’ strengths and development areas, and help them to realize their full potential in a positive and supportive environment. 
• This role is available in our offices in Gdańsk or Warsaw although there is also an opportunity for overseas travel, subject to the Client engagement.  

Apply if you have:  

• Previous experience (4+ years), preferably in Financial Crime Compliance at a global financial institution, regulatory agency, or a leading consulting firm, 
• A demonstrable understanding of the financial services industry (e.g. business and operating models, products and services; culture and communication style), 
• A working knowledge of process related activities, i.e. building target operating models, establishing & optimizing processes, deploying automated solutions, designing and implementing operational tools (e.g. process maps, procedures, quality control, time & motion exercises, capacity models, management reporting, etc.), 
• A structured, analytical thinker with a proven ability to successfully resolve complex problems and issues, 
• Strong planning, time management and organizational skills with the ability to identify opportunities for efficiencies and solutions to implement them,  
• Proficient knowledge of MS Excel, MS Visio and MS PowerPoint, including the ability to prepare structured & story-driven presentations,  
• A team player who enjoys working in a multicultural and international environment and being involved in international projects. 
• The candidate must be fluent in English. 

Nice to have: 

• Successful completion of Process Academy development program organized by Financial Crime Unit, 
• Process improvement industry recognized certificates, 
• Proficiency in other European languages. 

By joining us you gain: 

• Work flexibility - hybrid working model (2 days a week from office or depending on client needs), flexible start of the day, workation, sabbatical leave, 
• Development and upskilling - our full support during onboarding process, mentoring from experienced colleagues, training sessions, workshops, certification co/financed by PwC and conversations with native speaker, 
• Medical and wellbeing program - a medical care package (incl. freedom of treatment, physiotherapy, discounts on dental care), coaching, mindfulness sessions, psychological support, education through dedicated webinars and workshops, financial and legal advice,
• Possibility to create your individual benefits package (a.o. lunch pass, insurance packages, concierge, veterinary package for a pet, massages) and access to a cafeteria - vouchers, discounts on IT equipment and car purchase, 
• 3 paid hours for volunteering per month,   
• Additional paid Birthday Day off, 
• And when you start enjoying PwC as much as we do, you may recommend your friend to work with us. 

Recruitment process: 

• CV verification, 
• Have a short phone conversation with our Recruiter,   
• Let's get to know each other better in the interview, 
• Case study with 1 or 2 of our managers/ senior managers. 

With any queries, please contact us: [email protected].  

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