- Salary
- $45k – $50k
- Location
- Sellersburg, IN, United States of America
- Type
- Full-time
- Department
- Customer Service
- Seniority
- Director
- Education
- PhD
- Source
- Workday
Description
Salary Range: $45,000 - $50,000 (based on education and experience).
Primary Responsibilities
- Develop and oversee instructional support services, faculty workshops, including adjunct faculty training and onboarding, and peer mentoring initiatives.
- Collaborate with Assistant Vice Chancellor for Academic Affairs and Assistant Director of Academic Support to coordinate new adjunct faculty onboarding orientation and training
- Ensure clear communication between the College and all adjunct faculty about policies, required faculty reporting, student success initiatives, faculty resources, etc.
- Collaborate with faculty to implement evidence-based teaching practices that improve student engagement and success.
- Provide technical support and training for faculty in utilizing digital tools and resources.
- Facilitate training sessions on the use of learning management systems (LMS), digital accessibility, and other educational tools.
- This includes support for all courses, self-paced learning modules, multimedia/interactive learning elements, accessibility standards, and other resources or tools.
- Provide helpdesk support for the Learning Management System (LMS) and related integrations and educational technology tools for students, faculty and staff.
- Contributes to the development and maintenance of the knowledge base for educational technology tools at the College.
- Provide academic course quality assurance by conducting course audits and quality reviews at the direction of campus and/or IvyOnline leadership, as needed.
- Lead the evaluation and adoption of educational technologies to enhance teaching and learning.
- Work with IT and academic departments to ensure the seamless integration of technology in classrooms.
- Coordinate campus virtual bookstore services (eCampus)
- Serve as primary point of contact for student needs and questions.
- Coordinate communication to students and faculty to assist in eCampus material access for students.
- Serve as campus liaison for eCampus staff and Systems Office points of contact.
Additional Duties
- Frequently collaborate with other members of the academic support team as well as campus partners in academic and student affairs.
- Demonstrate support for Ivy Tech Community College and its mission.
- Other duties logically associated with the position may be assigned
Minimum Qualifications:
- Bachelor’s degree in education, Instructional Technology or Design, or Information Technology, Computer Science, or related field is required.
- Knowledge of instructional design principles and educational technology tools that support traditional, hybrid, and online learning
- Knowledge of various digital learning platforms such as learning management systems (Canvas, Blackboard, Brightspace, etc.), publisher platforms (Pearson’s MyLabs\Mastering, McGraw-Hill Connect, Cengage MindTap, etc.), and other platforms required.
- Demonstrated knowledge of Microsoft Office and Windows based computer application.
- Knowledge of communication platforms such as email, instant messaging (Microsoft Teams, Slack), and synchronous webcast meeting tools (Zoom, Microsoft Teams, GoTo Meeting) is required.
- Possess effective oral and written communication skills necessary to deliver technical information to a nontechnical audience.
- Direct college classroom teaching experience
- Available some weekday evening hours
Preferred Qualifications:
- Experience in a community college setting
- Master’s degree in Education, Instructional Design, Curriculum Development, or a related field
- Successful completion of Quality Matters Applying the Quality Matters Rubric (APPQMR) and Higher Education Peer Reviewer Course (PRC) is preferred and will be required as part of ongoing professional development.
- Knowledge of effective teaching practices/pedagogy and best practices in teaching and learning and/or training is preferred.
- Ability to prioritize multiple tasks and projects in an environment with potential for interruptions.
- Ability to learn new systems efficiently and adapt to new standards and practices.
Proudly named a Louisville Business First's 2025 and 2026 Best Places to Work - Ivy Tech Community College, Sellersburg
Ivy Tech is committed to supporting the well-being, growth, and financial security of our full-time faculty and staff. Our comprehensive benefits package includes:
Health & Wellness
Multiple medical plan options paired with a Health Savings Account with a generous employer contribution
Dental plan with no-cost preventive services and coverage for orthodontia
Vision plan with low-cost exams and allowances for glasses or contact lenses
Employee Assistance Program offering no-cost confidential counseling sessions, legal consultations, financial planning consultations, and other resources
Wellness program with opportunities to earn $250 in Wellness Rewards
Flexible Spending Accounts for healthcare (limited purpose) and dependent care
Retirement & Financial Security
10% employer retirement contribution, fully vested after two years
Basic life insurance equal to annual salary paid by the College, with optional supplemental coverage
Short-term and long-term disability benefits
Educational Benefits
Fee remission for employees, spouses, and dependent children
Tuition assistance for undergraduate, graduate, and doctoral programs
Paid professional development opportunities
Work‑Life Balance
Generous paid time off, including vacation, sick leave, holidays, and winter recess
Flexible work arrangements where available
Paid childbirth recovery leave (8 weeks)
Paid parental leave (4 weeks)
Additional Perks
Eligibility for Public Service Loan Forgiveness
Additional discounts on gym memberships, transportation, and various retail services
Ivy Tech is proud to offer benefits that support your health, your family, and your future—because when our employees thrive, our students and communities thrive too. For more information on Ivy Tech Benefits, visit https://careers.ivytech.edu/benefits.
Note: Employees who re-hire with the College within 180 days of leaving a full-time position with the College may be eligible for additional benefits depending on their bridged seniority date.
Ivy Tech Community College is an accredited, equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, national origin, marital status, religion, sex, gender, sexual orientation, gender identity, disability, age or veteran status. As required by Title IX of the Education Amendments of 1972, Ivy Tech Community College does not discriminate on the basis of sex, including sexual harassment in its educational programs and activities, including employment and admissions. Questions specific to Title IX may be referred to the College’s Title IX Coordinator or to the US Department of Education Office of Civil Rights.