- Location
- Amsterdam, Netherlands
- Type
- Full-time
- Seniority
- Senior
- Experience
- 1+ years
Description
Senior Client Solutions Analyst
Department: Software Solutions
Employment Type: Permanent - Full Time
Location: Amsterdam, Netherlands
Description
Aurora’s Software Solutions team is building the global investment analytics platform for the energy transition. Widely adopted by leading energy companies and investors, the platform is changing the way energy market analytics are performed and delivered. To best enable the user experience, through both product development and analysis delivery, Aurora’s global Client Solutions team provides the critical end-to-end interface between the underlying model development and the end user.
The successful candidate will combine astute analytical ability with excellent communication skills and a passion for working with clients. They will be confident in topics concerning power markets and the energy transition, and eager to work in a creative, intellectually stimulating, and supportive environment where they will play a driving role in one of Aurora’s key strategic priorities.
Key Responsibilities
Technical strategy & architecture
- Empower leading developers, utilities, and funds across the power sector to deploy capital to the Energy Transition, by integrating Aurora’s software into their strategic investment decisions.
- Host specialized workshops and training sessions to help customers leverage Aurora's software for energy market analysis, asset valuation, and investment decision-making.
- Perform feature-bridging analyses for client projects, providing access to pre-release features and other internal functionalities.
- Support clients in leveraging Aurora's software outputs within investment processes and transactions, delivering bankable valuations and insights.
- Apply structured analysis and judgment to complex datasets, balancing multiple sources of information and uncertainty.
- Help answer client questions across a broad range of topics, ensuring they are able to unlock value from the software, and working with other internal teams where escalations are required.
- Shape product roadmaps by collecting key customer insights and working closely with internal Product and Development teams to incorporate them into the roadmap.
- Leverage customer usage insights to drive strategic engagement, adoption, and retention initiatives.
Skills, Knowledge and Expertise
· Business fluency (C1 level) in English
· 1-2 years experience of professional experience in an analytical, power market knowledge-driven role involving collaboration across multiple stakeholders or functions
· Strong analytical capabilities in engineering, business, economics, or similar
· Strong communication skills and a level of confidence in client-facing situations
· Ability to apply sound analytical judgment in ambiguous situations and translate complex information into actionable insights
· A high degree of persistence in reaching goals and a hands-on approach to ensuring targets are achieved
· Strong team player with a track record of success in team environments
· Professional working proficiency (C1 level) in Dutch, German, French, or other European languages.
· Dutch & Belgian (or other Central European) power market analytics experience
· Experience in energy or power market analysis.
· Experience in client-facing roles, preferably in a B2B setting
What we offer
· Private Medical Insurance
At Aurora, we welcome all requests for flexible working. For most roles, flexibility is typically possible in the form of a hybrid model (remote and in-office) and adaptable start and finish
times. Please speak with us during your interview to explore the best options
for you.
Aurora Energy Research is committed to creating a diverse and inclusive environment and ensuring equal opportunities for all candidates and employees. We encourage applications from all qualified individuals, regardless of background or identity.
The successful candidate would start as soon as possible. The team will review applications as they are received. Salary will be competitive and based on experience.
Even if you don’t meet every single requirement listed above, if you believe you’d be a strong fit for the role, we still encourage you to apply. We know no candidate ticks every box, and we
value curiosity, motivation, and a willingness to grow just as much as
experience.
To apply, please submit your résumé/CV, a personal summary, your salary expectations, and notice period.