(USA) Senior Manager, Technology Operations

Position Summary...

What you'll do...

Role summary:
The Senior Manager, Technology Operations, leads the execution of complex technology programs by aligning strategic objectives with operational and financial plans. This role oversees multiple projects, ensuring effective resource allocation, risk mitigation, and performance monitoring. The position requires strong stakeholder engagement to translate business needs into actionable technology solutions while fostering collaboration across teams. Continuous improvement, talent development, and high standards of integrity and operational excellence are critical to delivering impactful results aligned with organizational goals.
About the team:
Our team develops and delivers technology solutions that enhance Walmart store operations and customer service. We create tools enabling associates to work efficiently, make informed decisions, and optimize product availability while reducing operational complexity. Leading the MyWalmart app experience, we provide essential resources at associates’ fingertips. By integrating artificial intelligence into workflows, we anticipate needs and streamline tasks. Our collaborative approach combines program management, stakeholder engagement, financial oversight, and technology strategy to drive continuous improvement and operational excellence across the business.
What you'll do:

• Lead program management activities, defining goals, deliverables, and schedules for multiple complex projects aligned with strategic objectives.
• Oversee financial management, including budgeting, cost monitoring, and resource allocation across programs.
• Develop and maintain strong stakeholder relationships to influence decisions and ensure alignment with technology strategies.
• Translate business requirements into actionable technology solutions and support domain stakeholders in resolving complex issues.
• Monitor program progress, assess risks, and implement mitigation plans to ensure successful delivery.
• Drive continuous improvement by implementing effective processes and leveraging technology trends.

What you'll bring:

• Proven expertise in program and financial management, including budgeting and cost control for multiple complex projects.
• Strong knowledge of technology strategies and ability to align technology initiatives with business objectives.
• Demonstrated skills in stakeholder management, building consensus, and influencing cross-functional teams.
• Experience in defining program goals, deliverables, and schedules with accountability frameworks.
• Ability to assess risks, develop mitigation plans, and monitor program performance using established tools.
• Proficient in business operations with a focus on organizational KPIs and continuous improvement.
• Excellent communication skills to convey complex information clearly and foster collaboration.

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see https://one.walmart.com/notices. Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
For information about benefits and eligibility, see One.Walmart.
The annual salary range for this position is $90,000.00 - $180,000.00 Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include :
- Stock

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Option 1: Bachelor's degree in computer science, management information systems, industrial engineering, engineering management, business,information systems, project/program management, information technology, finance, management, or related area and 5 years’ experience inproject management, program management, program operations, or related area.Option 2: 7 years’ experience in project management, program management, program operations, or related area.2 years’ supervisory experience.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Master’s degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project/program management, information technology, finance, management, or related area and 4 years' experience in project management, program management, program operations, or related area., We value candidates with a background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly. The ideal candidate would have knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart’s accessibility standards and guidelines for supporting an inclusive culture.

Primary Location...

802 Respect Dr, Bentonville, AR 72716, United States of America

Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.