Hiring.Camp

Customer Support Specialist

Omnisend

·

Today

Location
Sri Lanka
Workplace
Remote
Type
Full-time
Department
Customer Experience
Source
Lever

Description

Working at Omnisend is... kind of boring.
 
Not the soul-crushing kind of boring — more like the “no drama, no chaos, just smart people doing great work” kind. The kind that lets you focus on what matters, without pointless meetings, micromanagement, or bureaucracy. We’re data-driven. We test, we iterate, we improve. Gut feelings don’t drive decisions — insights do. We trust each other. We’re transparent, give real feedback, and actually listen. No egos, no hand-holding — just a team of experienced professionals moving fast, adapting easily, and delivering impact. Omnisend is customer-funded and customer-driven. Our work is rooted in solving real problems that help ecommerce brands grow. No empty promises — we bring in results. And yes, we have fun. But the grown-up kind — workations, team gatherings, the occasional party. No forced fun, no awkward icebreakers. Just genuine moments with a team that actually enjoys working together.
 
We move fast. We are flexible and adaptable to an ever-changing business environment to deliver value to our customers. Running lots of experiments and validations helps us to deliver what truly matters. Data-driven nature enables us to measure real impact and adjust. Customer feedback and daily contact create opportunities to solve problems our customers really need to be solved.
 
Great marketing doesn’t need to be expensive—our customers prove that every day.

Benefits

Gross salary starting point from 1100 EUR/month based on experience;Quarterly salary reviews.Unlimited learning budget for self-improvement after 3 months.Private health insurance.Unlimited access to psychotherapy.Workstation budget (420 EUR).Work anniversary gifts (like home cleaning services).Attractive workations and team-led team-building events.Working methods and best practices inspired by Silicon Valley’s top tech companies.Senior colleagues (70%+) creating a high-performing environment that accelerates your growth.

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Remote Customer Support Specialist at Omnisend | Hiring.Camp