Position Summary

We are seeking a friendly, professional, and dependable Receptionist to serve as the first point of contact for residents, families, visitors, and staff. This position is responsible for creating a welcoming environment while providing administrative and clerical support to the facility.

This is a non-clinical position and is limited to reception and administrative duties only.

Key Responsibilities

• Greet and welcome residents, visitors, vendors, and staff in a professional manner
• Answer incoming telephone calls, take messages, and direct calls appropriately
• Check visitors in and out according to facility procedures
• Maintain visitor sign-in logs and reception records
• Notify staff of visitor arrivals and appointments
• Assist with incoming and outgoing mail and deliveries
• Schedule appointments and maintain meeting room calendars as needed
• Maintain a clean, organized, and professional reception area
• Provide general administrative and clerical support
• Maintain confidentiality of resident information and comply with HIPAA requirements
• Report any known or suspected privacy violations to facility leadership
• Perform other duties as assigned

Qualifications

• High school diploma or GED required
• Previous receptionist, administrative, or customer service experience preferred
• Healthcare experience is a plus
• Strong communication and interpersonal skills
• Basic computer proficiency, including Microsoft Office
• Professional appearance and positive attitude
• Strong organizational and multitasking abilities

What Makes You a Great Fit

• Friendly and welcoming personality
• Strong customer service skills
• Dependable and punctual
• Comfortable interacting with residents, families, and staff
• Able to remain calm and professional in a busy environment

Apply Today

Join Piedmont Post Acute and become an important part of the resident and family experience. If you enjoy helping others and creating a welcoming environment, we'd love to hear from you.