Social Media Specialist

Overview

Connecting clients to markets – and talent to opportunity.With 5,400+ employees and over 80,000 institutional, commercial, and payments clients, we operate from more than 80 offices spread across six continents. As a Fortune 100, Nasdaq-listed provider, we connect clients to the global markets – focusing on innovation, human connection, and providing world-class products and services to all types of investors.Whether you want to forge a career connecting our retail clients to potential trading opportunities, or ingrain yourself in the world of institutional investing, StoneX Group is made up of four business segments that offer endless potential for progression and growth.

 

Business Segment Overview:

Corporate: Engage in a deep variety of business-critical activities that keep our company running efficiently. From strategic marketing and financial management to human resources and operational oversight, you’ll have the opportunity to optimize processes and implement game-changing policies.

 

Position Purpose:

The Social Media Manager, North America, is responsible for planning, producing, and delivering social media content across marketing and multiple business areas, with a specific focus on commercial and global self-directed audiences.

 

Output will span planned marketing campaigns, StoneX expert insights, education, and company culture among other categories across top platforms including LinkedIn, X/Twitter, YouTube, TikTok, as well as other strategic outlets.

 

The goal is to deepen engagement with existing followers, attract new audiences, and build broader awareness of the company’s market insight capabilities alongside our business offerings.

 

Responsibilities

Primary duties will include:

 

• Adapt and distribute content across platforms with varying formats, styles, and voice requirements, driving engagement toward long-form analysis on company properties.
• Manage relationships with global stakeholders along with their evolving needs for distribution, content and insights for strategic decision making.
• Support the global social team in maintaining an internal, dynamic content calendar covering reactive, evergreen, and educational content.
• Liaise with market analyst and StoneX Media team to publish timely, compelling content that leverages real-time events.
• Collaborate with Central Marketing teams—including Content, Design, Video, Studio, Web, SEO—and critical partners such as Compliance and Online Reputation Management to ensure accuracy, brand alignment, and regulatory adherence.
• Participate in social media and global content planning meetings with internal stakeholders.
• Work with the line manager and department head to define and track KPIs.
• Produce performance reports across platforms and apply insights to iterative testing and content optimization.

Qualifications

To land this role you will need:

• 3–5+ years of social media experience.
• 2+ years managing social media strategy from ideation through execution and analysis.
• Expertise across major social media platforms (X/Twitter, Facebook, Instagram, TikTok, LinkedIn, etc.).
• Strong knowledge of social platforms, KPIs, analytics, measurement, and reporting.
• Experience managing multiple social media content calendars.
• Experience creating content within a highly regulated industry.
• Exceptional attention to detail and quality control.
• Excellent time management and communication skills.

 

What makes you stand out:

• Preferred understanding of commodities and/or financial markets and ability to communicate to beginner through advanced audiences.
• Preferred experience working with virtual, global teams.
• Preferred personal interest in markets and trading.
• Preferred Experience working with content creators.

 

Education / Certification Requirements:

• Bachelor’s Degree

 

Working Style:

• 4 days per week onsite, 1 day per week remote

• Collaborative team player with strong networking, creativity, and problem‑solving abilities.
• Must be authorized to work in the United States.

 

Hiring Salary Range $70,000 - $80,000. Salary to be determined by the education, experience, knowledge, skills and abilities of the applicant, internal equity and alignment with market data.)   Subject to business performance and recommendations of management, this role may be eligible to participate in an incentive compensation plan.  This compensation package, in addition to a full range of medical, financial, and/or other benefits, dependent on the position, is offered.