Receptionist - Ambulatory Surgery Center

Join Our Team at Spokane Valley Ambulatory Surgery Center!

Spokane Valley Ambulatory Surgery Center is seeking a friendly, organized, and professional Receptionist to be the first point of contact for our patients and visitors. If you enjoy providing exceptional customer service in a fast-paced healthcare environment, we'd love to meet you!

Position Summary

The Receptionist plays a vital role in creating a welcoming experience for our patients while supporting the clinical team through efficient scheduling, communication, and administrative duties. This position requires excellent customer service, attention to detail, and the ability to multitask while maintaining confidentiality.

Responsibilities

• Greet patients, families, physicians, and visitors with professionalism and compassion.
• Answer and direct incoming phone calls in a courteous and timely manner.
• Schedule and confirm patient appointments and surgical procedures.
• Verify patient demographics and insurance information.
• Collect required patient forms and ensure documentation is complete.
• Maintain accurate electronic medical records.
• Communicate effectively with physicians' offices, patients, and surgery center staff.
• Process incoming and outgoing correspondence, faxes, and medical records requests.
• Maintain the reception area in a clean, organized, and welcoming manner.
• Assist with administrative projects and other duties as assigned.

Qualifications

• High school diploma or equivalent required.
• Previous medical office or healthcare receptionist experience preferred.
• Knowledge of medical terminology is a plus.
• Excellent communication and interpersonal skills.
• Strong organizational skills with attention to detail.
• Ability to maintain patient confidentiality in accordance with HIPAA regulations.
• Proficient with computers and Microsoft Office; experience with electronic medical records is preferred.
• Ability to work independently and as part of a team.

What We Offer

• Benefits: Medical, Dental, and Vision insurance coverage. Employee 401k plan. Paid vacation, sick, and holiday time. We also consider your birthday a holiday!
• Monday through Wednesday 0600-1630 and Thursdays 0800-1200.
• No weekends, evenings, major holidays, or on-call responsibilities.
• Supportive team environment focused on exceptional patient care.
• Opportunity to work in a specialized outpatient surgery center.
• Competitive compensation based on experience.
• Paid time off and holiday pay.
• Retirement plan and other benefits.
• Employee appreciation events, holiday celebrations, and a positive workplace culture.

Why Join Spokane Valley Ambulatory Surgery Center?

At Spokane Valley Ambulatory Surgery Center, we pride ourselves on providing high-quality, compassionate surgical care in a patient-centered environment. Our team values professionalism, teamwork, respect, and excellence. Every employee plays an important role in creating an outstanding experience for our patients.

If you are dependable, compassionate, and enjoy helping others, we encourage you to apply and become part of our exceptional team!