Administrative Assistant - Branch

 
GENERAL JOB DESCRIPTION
Provide administrative support by preparing reports, supporting timekeeping, handling information requests, and performing 
clerical functions such as preparing correspondence, receiving visitors, filing documents and processing customer accounts. 
Clerical duties may be assigned in accordance with the office procedures of individual establishments
DUTIES & RESPONSIBILITIES
•Prepare invoices, reports, memos, letters, financial statements and other documents, using word processing, spreadsheet or 
presentation software.
•Open, sort, and distribute incoming correspondence, including faxes and email.
•Answer telephones, direct calls and take messages. 
•Communicate with customers, employees, and other individuals to answer questions, disseminate or explain information, 
take orders and address complaints.
•Operate office machines, such as photocopiers and scanners, facsimile machines, voice mail systems and personal 
computers.
•Perform general office duties such as ordering supplies, maintaining records management systems, and performing basic 
bookkeeping work. 
•Prepare responses to correspondence containing routine inquiries. 
•Maintain and update filing, inventory, mailing, and database systems, either manually or using a computer. 
•Support onboarding. Ensure that new hire onboarding is completed by the leader and support additional onboarding 
activities as identified.
•Obtain authorization for all credit cards payments (VISA, MasterCard, American Express) and process credit card payments 
and check reader as needed to support counter operations. 
•Distribute and gather new hire packets. Ensure that new hire packets are complete prior to sending them to the Human
Resources department. 
•Process payments from cash and charge customers. 
•Prepare daily deposit. 
•Responsible for cash drawer/petty cash.
•Maintain a clean and organized office area
EDUCATION & TRAINING
•High School Diploma (or GED or High School Equivalence Certificate)
•
KNOWLEDGE & EXPERIENCE
Professional Experience
•Over 1 year, up to and including 2 year’s experience in an administrative position.
Computer Skills
•Intermediate to advanced user knowledge of Microsoft Windows components, including Microsoft Outlook, Google email 
and docs. 
SKILLS & ABILITIES
•Active Listening: Giving full attention to what other people are communicating; taking time to understand the points being 
made, asking questions as appropriate and not interrupting at inappropriate times.
•Communicating: Conveying information to others in an effective manner.
•Time management: Managing one’s time productively and efficiently. Ability to organize and prioritize tasks.
•Reading Comprehension: Understanding written sentences and paragraphs in work related documents.
•Writing: Communicating effectively in writing as appropriate for the needs of the audience.
•Social Perceptiveness: Being aware of others' reactions and understanding why they react as they do. 
•Mathematics: Using mathematics to solve problems.
•Service orientation: Actively looking for ways to help people. 
•Oral Expression : The ability to communicate information and ideas in speaking so others will understand.
•Oral Comprehension: The ability to understand information and ideas presented through spoken words and sentences.
•Written Comprehension: The ability to understand information and ideas presented in writing.
•Written Expression: The ability to communicate information and ideas in writing so others will understand.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.