- Location
- IDA Business Park, Letterkenny, Co Donegal, Ireland
- Workplace
- Hybrid, Onsite
- Type
- Full-time
- Department
- Management
- Seniority
- Lead
- Source
- Workday
Description
Location: Letterkenny (Hybrid 2-3 days p/week onsite)
What you can Expect
The IT Asset Management (ITAM) Lead is a senior individual contributor responsible for executing and optimizing the enterprise IT Asset Management program across hardware, software, cloud, and SaaS assets. This role ensures accurate asset inventories, lifecycle discipline, cost optimization, and compliance with regulatory and risk requirements through hands‑on execution and strong cross‑functional collaboration.
What you will Do
Execute and maintain end‑to‑end IT asset lifecycle processes from acquisition through retirement
Serve as the ITAM subject matter expert, providing guidance to Technology, Finance, Procurement, Risk, and Security teams
Maintain accurate and complete asset records aligned to CMDB and lifecycle standards
Proactively manage End‑of‑Life (EOL) and End‑of‑Support (EOS) risks and drive remediation activities
Perform software license reconciliation, compliance assessments, and optimization activities
Support software publisher audits, renewals, and true‑up efforts with defensible data
Ensure accurate tracking and governance of hardware assets, including secure disposal
Monitor and remediate asset data quality issues, including gaps, duplicates, and misclassifications
Support financial processes such as capitalization, depreciation, and chargeback/showback through reliable asset data
Execute ITAM controls aligned to regulatory and risk frameworks (e.g., SOX, NYDFS, NIST)
Provide audit evidence and support internal and external audit inquiries
Act as a hands‑on functional owner and power user of ITAM tools (e.g., ServiceNow HAM/SAM)
Produce operational and executive‑level reporting on asset posture, compliance, and risk
Identify and implement continuous improvement opportunities across ITAM processes and tooling
What you will Bring
5-7 years Proven experience in IT Asset Management, Software Asset Management, or related technology operations
Strong hands‑on experience with enterprise ITAM tools (e.g., ServiceNow HAM/SAM)
Solid understanding of asset lifecycle management, licensing, and compliance requirements
Ability to work independently, manage multiple priorities, and influence across teams without direct authority
Skills & Competencies
IT Asset Management & end‑to‑end lifecycle expertise
Strong analytical and problem‑solving skills
Cross‑functional collaboration and stakeholder influence
Continuous improvement mindset
ITAM tools proficiency (e.g., ServiceNow HAM/SAM)
Risk, regulatory, and audit alignment (SOX, NYDFS, NIST)
What We Offer You
Health Insurance: PGIM Ireland partner with Laya and BUPA to provide health insurance schemes that cover eligible employees day to day medical and hospital expenses.
Annual Leave of 23 days at full pay.
Pension Scheme: Members of the scheme can contribute up to 8% of salary per annum and PGIM Ireland matches contributions up to 8% of salary. Members can also make voluntary contributions to the scheme.
Annual Bonus Programme & Shop LK Vouchers / CleverCards (subject to eligibility): Along with an annual bonus employees are rewarded with Shop LK Vouchers/ CleverCards which are paid tax free.
Life Assurance: fully paid by PGIM Ireland, employees are covered from their start date and beneficiaries are provided with a lump sum of four times an employee’s salary.
Education Assistance: PGIM Ireland have an Education Assistance Programme that reimburses eligible employees for furthering their education.
PGIM Ireland is proud to be an equal opportunity employer and is committed to equal employment opportunity regardless of applicants’ gender, civil status, family status, sexual orientation, religion, age, disability, race or membership of the traveler community. PGIM Ireland's aim is to hire the best people for the open roles and all appointments will be made on merit.
Any offer of employment made by PGIM Ireland will be contingent on receiving satisfactory references. Applicants should be aware that background checks will be carried out on all candidates offered a position within PGIM Ireland.