Business Process Analyst

OPERATIONAL EXCELLENCE | DEFINING PROBLEMS. IMPROVING PROCESSES. DELIVERING RESULTS.

THE OPPORTUNITY

We are seeking a Business Process Analyst to help drive operational excellence across Lakeshirts by improving business processes, supporting strategic initiatives, and partnering with teams to solve operational challenges. This role is a key Continuous Improvement resource focused on administrative, customer-facing, and cross-functional business processes. Working with Customer Service, Sales, Production, Art, Quality, Compliance, AI, Development, IT, and department leadership, you will identify opportunities to improve workflow efficiency, standardize processes, document requirements, and support successful project implementation. If you enjoy understanding how work gets done, solving problems, facilitating change, and making practical improvements, we would love to meet you.

PAY + SCHEDULE

Pay: $65,000-$75,000  Based on experience and qualifications.

Schedule: Monday-Friday, 8:00 a.m. to 5:00 p.m., 45+ hours per week. This position offers a hybrid work arrangement, with preferred onsite attendance three days per week in Detroit Lakes, MN. Little Falls, MN or Longmont, CO may also be considered based on business needs.

BENEFITS

Lakeshirts offers a competitive benefits package, including medical, dental, vision, life insurance, disability coverage, paid time off, paid holidays, 401(k) with company match, Employee Assistance Program, HSA/FSA options, and employee merchandise discounts.

A TYPICAL DAY

• Facilitate process discovery sessions to understand workflows, challenges, and improvement opportunities.
• Create and maintain process maps, workflow documentation, SOPs, and business procedures.
• Gather, document, and validate requirements for technology, automation, and operational improvement initiatives.
• Partner with leaders to identify inefficiencies, bottlenecks, risks, and opportunities for standardization.
• Support project intake, prioritization, scoping, planning, and implementation activities.
• Analyze business processes and data to identify opportunities for simplification, automation, and efficiency gains.
• Coordinate with AI, Development, IT, Compliance, Quality, and operational teams to support solution design, stakeholder meetings, change management, training, and adoption.

SKILLS

• Bachelor's degree in Business Administration, Operations Management, Business Analytics, MIS, Continuous Improvement, or a related field preferred.
• Equivalent education and relevant business process improvement experience will be considered.
• Two to five years of experience in business analysis, process improvement, project coordination, or operational excellence preferred.
• Experience with process mapping, workflow analysis, requirements gathering, and continuous improvement initiatives.
• Strong analytical thinking, problem-solving, organizational, communication, facilitation, and relationship-building skills.
• Proficiency in Microsoft Excel, including data analysis, reporting, formulas, pivot tables, and business process analysis.
• Strong working knowledge of Microsoft 365 applications, including Teams, Outlook, Word, PowerPoint, SharePoint, and OneNote.
• Experience using AI tools such as Microsoft Copilot, ChatGPT, or similar technologies to support productivity, documentation, analysis, and process improvement.
• Ability to identify opportunities for automation, workflow optimization, and AI-enabled business solutions while working cross-functionally in a fast-paced environment.

WHY LAKESHIRTS IS THE PLACE YOU WANT TO BE

OUR CULTURE is one-of-a-kind and truly sets us apart. We are proud of our humble beginnings and non-corporate style. We offer a unique atmosphere, unlike any other manufacturer. We work hard to be the best and we seek only committed individuals that will help move our company forward and embrace our values and culture. Lakeshirts | Blue 84 is one of the largest privately owned screenprint manufacturers in the United States, responsible for decorating and distribution of a wide variety of garments for the resort, college and K-12 markets. At our headquarters in Detroit Lakes, MN, we employ over 1000 great people, proudly producing 35,000+ garments daily. It's not just a job but a lifestyle. Our job descriptions help support and guide you in the role you play in making our company successful. LIFE'S BETTER IN A T-SHIRT. IT REALLY IS.

COGNITIVE OR MENTAL REQUIREMENTS OF THE JOB

Employee must be able to see and hear, read and write. Requires good judgment, people-oriented, flexible, organized, diplomatic, reliable, enthusiastic, courteous, helpful, and patient.

PHYSICAL DEMANDS

CONTINUOUSLY: Stands, Walks, Sits

FREQUENTLY: Lifts under 10 lbs, Lifts 25-50 lbs, Carries Under 10 lbs, Carries 10-24 lbs

OCCASIONALLY: Lifts, Carries, Pushes, Pulls, Climbs, Balances, Bends, Twists, Crawls, Reaches, Lifts 25-50 lbs, Lifts over 50 lbs, Carries 25-50 lbs, Carries over 50 lbs, Reaches at above or below shoulder height

NEVER: N/A

NOTE / DISCLAIMER

This job description is not intended to be all-inclusive and should in no way be considered a contract or guarantee of employment. Employee may perform other related duties as needed, based on the ongoing needs of the business. Employment is at-will and subject to applicable state laws.