Senior Field Service Representative

Support customers across the power system lifecycle: startup, commissioning support, maintenance, testing, troubleshooting, upgrades, and emergencies Manage small projects independently and lead FSR teams on larger projects Generate timely and accurate service reports on work, product performance, and warranties Provide recommendations for improved electrical systems Cultivate strong relationships with customers, team members, and partners Mentor less experienced technicians Utilize digital tools for remote work, including laptops, iPads, IR cameras, Google Glasses, MS Teams, and more High School Diploma or GED equivalent or higher with minimum 3-5 years of electrical or mechanical industry experience, or in lieu of HS diploma or GED, completion of accredited trade school and/or program completion with 5 or more years of experience evaluating and servicing electrical distribution or control systems No relocation offered, candidates must be within a 75-mile radius of Louisville KY to be considered. Active-Duty Military Service member candidates are exempt from the geographical area limitation Must possess a valid driver's license in good standing Bachelor's degree in Engineering from an accredited institution Minimum of 3-5 year of field service evaluating and servicing electrical distribution or control systems Electrical or General Contractor's License Experience performing power quality measurements, troubleshooting, analysis as well as protective relays NICET/NETA certification